Summary
Overview
Work History
Education
Skills
Timeline
Generic

RUBI ESPARZA

Grand Prairie,Tx

Summary

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Overview

17
17
years of professional experience

Work History

Office Manager

Gotlieb Spine
10.2023 - Current
  • Manage schedule organize office functions oversee daily operations of office with 6 people.
  • Post all Patient and Insurance payments as well as Attorney payment.
  • Organize and schedule meetings and appointments
  • Organize office operations and procedures
  • Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved, and that clerical functions are properly assigned and monitored
  • Remain updated on technical and professional knowledge by attending educational workshops, joining professional associations, building networks with fellow professionals, and reviewing of industry publications
  • Checking in/out patients
  • Scheduling all procedures
  • Monitor and maintain office supplies inventory
  • Handle patient's inquiries and complaints
  • Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands
  • Verifying Insurance
  • EMR: ESW

Front Desk Receptionist

Texas Health Heart & Vascular Specialists
04.2023 - 10.2023
  • Scheduling Patients Manage all staff
  • Check In/Out
  • Referrals
  • Handing multi-line calls
  • Verifying Insurance
  • Collect Money
  • Balancing Charts
  • Emr : Epic

Front Desk Receptionist and Financial Counselor

Arlington Orthopedic Associates
01.2019 - 04.2023
  • Scheduling Patients
  • Check In/Out
  • Referrals
  • Handing multi-line calls
  • Verifying Insurance
  • Collect Money
  • Surgery/Procedure Estimate
  • Balancing Charts
  • EMR: Greenway, Phressia, Waystar, Encoder Pro

Front Desk Receptionist

Preventive Care Medical Clinic
07.2018 - 01.2019
  • Verify Insurance
  • Handling multi-line calls
  • Schedule management
  • Check In/out
  • Putting in lab orders
  • Referral coordinator

Front Desk Receptionist

Neurology Consultants
08.2015 - 07.2018
  • Verify Insurance
  • Referral coordinator
  • Handling multi-line phone calls
  • Schedule management
  • Medication Prior Authorizations
  • Check In/Out
  • Translation assistants

Assistant Manager

Family Dollar
02.2014 - 08.2015
  • Customer service
  • Stock control/Orders
  • Cashier
  • Employee Schedule
  • Managed Sales
  • Supervise staff
  • Balance end of day money intake

Cashier/Customer Service

Albertsons
01.2009 - 01.2013
  • Lotto sales
  • Stock control
  • Train staff
  • Orders
  • Price Tagging/Markdowns
  • Balance end of day money intake

Education

High School Diploma -

South Grand Prairie HS
Tx
01.2011

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Staff management
  • Staff hiring
  • Surgery Scheduling
  • Insurance Verification Specialists

Timeline

Office Manager

Gotlieb Spine
10.2023 - Current

Front Desk Receptionist

Texas Health Heart & Vascular Specialists
04.2023 - 10.2023

Front Desk Receptionist and Financial Counselor

Arlington Orthopedic Associates
01.2019 - 04.2023

Front Desk Receptionist

Preventive Care Medical Clinic
07.2018 - 01.2019

Front Desk Receptionist

Neurology Consultants
08.2015 - 07.2018

Assistant Manager

Family Dollar
02.2014 - 08.2015

Cashier/Customer Service

Albertsons
01.2009 - 01.2013

High School Diploma -

South Grand Prairie HS

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