Rubi Molina Noyola
Mills River,NC
Summary
Secure a rewarding career opportunity within a company who will fully utilize my vast experience, training, and leadership skills, while making a significant contribution to the success of the Team and the Company.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Branch Manager
Movement Bank
10.2022 - Current
- Prepare financial statements for the branch
- Manage employees and lead day-to-day responsibilities
- Recruit and interview new employees
- Assist with customer service to ensure overall customer satisfaction
- Oversee reports for budgets and financial reports
- Work to grow business and customer acquisition
- Client meetings
- Prepare, process, and complete HELOC’s, personal and business loans
- Accounts payables/ Accounts receivables
- Store, Organize, and handle secured documents
- Develop marketing materials/translate with marketing director
- Use complex software’s: CRM/Salesforce/Workday/Karis/Elliot/credit lender.
Business office Manager/Executive Director
The Landings of Mills River
03.2022 - 10.2022
- Outstanding experience in managing budgets and other financial obligations
- In-depth knowledge of OSHA regulations and safety procedures Collaboration with HR to meet staffing needs
- Familiarity with laws and regulations regarding the operation of an assisted living facility
- Ability to communicate effectively with residents, families, staff, vendors
- Admirable time management and analytical skills
- Excellent communication and supervisory skills
- Superior leadership, management and motivational skills
- Ability to lead the marketing efforts related to census growth
- Ability to creating a positive environment.
Asst Manager; Branch Manager
Springleaf/One Main Financial Services
12.2016 - 05.2020
- Leadership role includes all aspects of leading a successful team in reaching business, team, and production goals
- Specific responsibilities include: Employee career development
- Creating a team environment
- Collaboration with HR to meet staffing needs
- Providing timely and effective feedback through recognition and/or coaching
- Implementation of policies and procedures
- Addressing Customer concerns escalated by team members
- Oversight of collections on delinquent accounts and vehicle repossession requests.
Personal Loan Specialist
Springleaf/One Main Financial Services
07.2015 - 12.2016
- Responsibilities included all aspects of Consumer finance, including solicitation, origination, underwriting, servicing, and collections of unsecured loans, auto loans, and mortgages
- Additional responsibilities included: Interviewing loan applicants
- Evaluating credit worthiness
- Completing loan contract
- Communicating loan decisions to Customers
- Handling Customer inquiries and complaints.
Commercial Teller; Personal Banker
Wells Fargo Bank
04.2013 - 07.2015
- Responsibilities included various aspects of personal and commercial banking, with focuses on Customer Service and exceeding production/sales goals
- Specific responsibilities included: Assisting tellers with accounts, inquiries, and transactions
- Ordering cash reserve and shipping cash to vault
- Cross-selling through thorough explanation of available products
- Establishing and maintaining long-standing Customer relationships.
Education
Asheville Buncombe Technical Community College
Enka High School
Skills
- Excel
- Word
- Outlook
- Bi-lingual (Spanish)
- Notary Public
- Human Resources knowledgeable
- CRM
- Autobooks
- Leadership
- Google suite
- Google analytics
- Teamwork
- Communication
- Critical Thinking
- Customer Focus
- Email marketing
- NC Bankers school- accounting/finance
- Employee management
Certification
- North Carolina Life, Accident, and Health Insurance Agent License (Active)
- North Carolina Credit Agent License (Active)
Languages
Spanish
Native or Bilingual
Timeline
Branch Manager
Movement Bank
10.2022 - Current
Business office Manager/Executive Director
The Landings of Mills River
03.2022 - 10.2022
Asst Manager; Branch Manager
Springleaf/One Main Financial Services
12.2016 - 05.2020
Personal Loan Specialist
Springleaf/One Main Financial Services
07.2015 - 12.2016
Commercial Teller; Personal Banker
Wells Fargo Bank
04.2013 - 07.2015
Asheville Buncombe Technical Community College
Enka High School