Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rubi Morelos Hernandez

Marshalltown

Summary

Dynamic professional with a proven track record at JBS Swift & Co, excelling in record keeping and customer service. Bilingual in Spanish and English, I effectively enhance operational efficiency and foster teamwork. Recognized for accuracy in billing processes and maintaining a clean, organized work environment, I thrive in fast-paced settings.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

10
10
years of professional experience

Work History

Scale House Clerk

JBS Swift & Co
09.2021 - Current
  • Recorded and verified incoming and outgoing vehicle weights for accurate inventory management.
  • Maintained scale house cleanliness to ensure a safe working environment.
  • Assisted customers with inquiries and provided information about services offered.
  • Processed documentation related to material transactions efficiently and accurately.
  • Monitored traffic flow at scale house to optimize operations and reduce wait times.
  • Provided excellent customer service, resolving issues quickly and professionally to maintain positive client relationships.
  • Supported management in various administrative tasks as needed, including filing, data entry, and creating reports.
  • Helped train new employees on company-specific software programs used in daily scale house operations.
  • Executed billing tasks and recorded information in company databases.
  • Entered and maintained billing information in company internal databases for accessibility.
  • preparing paperwork for Driver with load information


CNA

Accura Healthcare
06.2019 - 11.2020
  • Provided direct patient care, assisting with daily living activities and ensuring comfort and safety.
  • Monitored vital signs and reported changes to nursing staff, enhancing patient response and care accuracy.
  • Assisted in the implementation of individualized care plans, promoting personalized treatment for residents.
  • Educated patients and families on health management practices, improving overall wellness understanding.
  • Trained new staff on best practices in patient care, fostering a collaborative team environment.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Followed directions of licensed nurses to administer medications and treatments.

Front of House Employee

Hickory Park Restaurant Bbq
09.2018 - 05.2019
  • Managed guest inquiries and resolved issues to enhance customer satisfaction.
  • Oversaw daily front-of-house operations to ensure smooth service flow.
  • Trained new staff on service protocols and customer engagement techniques.
  • Implemented efficient seating arrangements to optimize guest turnover.
  • Collaborated with kitchen staff to ensure timely order delivery and accuracy.
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Helped guests at tables when in need of assistance.
  • Served food and beverages promptly with focused attention to customer needs.

Front of House Staff Member

Pizza Ranch Buffet
10.2016 - 04.2018
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Managed seating arrangements and waitlists to optimize table turnover and guest flow.
  • Trained new staff on operational procedures and customer engagement strategies.
  • Coordinated with kitchen staff to ensure timely food delivery and address customer inquiries.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Prepared ingredients by chopping, slicing, and dicing to ensure efficient food prep processes.

Farrowing and Breading Employee

Mariposa Pork
06.2015 - 08.2015
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Maintained accurate records for all aspects of pig production including farrowing rates, weaning weights, and mortality rates.
  • Assisted in achieving higher piglet survival rates with proper farrowing management and neonatal care practices.
  • Enhanced farrowing efficiency by maintaining a clean and organized work environment.

Education

Cosmetology

PCI Academy
Ames, IA
12-2019

Marshalltown High School
Marshalltown, IA
05-2018

Skills

  • Organizational growth
  • Teamwork orientation
  • Cash handling expertise
  • Record keeping
  • Weighing operations knowledge
  • Customer service
  • Time management
  • Shipping documentation
  • Attention to detail
  • Multitasking Abilities
  • Reliability
  • Bilingual in Spanish and English
  • Accuracy and attention to detail
  • Invoice processing
  • Data inputting

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Scale House Clerk

JBS Swift & Co
09.2021 - Current

CNA

Accura Healthcare
06.2019 - 11.2020

Front of House Employee

Hickory Park Restaurant Bbq
09.2018 - 05.2019

Front of House Staff Member

Pizza Ranch Buffet
10.2016 - 04.2018

Farrowing and Breading Employee

Mariposa Pork
06.2015 - 08.2015

Cosmetology

PCI Academy

Marshalltown High School

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