Compassionate Certified Nursing Assistant with a proven track record at John Hancock, skilled in patient care and HIPAA compliance. Adept at enhancing patient comfort through empathetic support and effective communication. Trained over 7 new employees, demonstrating leadership and teamwork in delivering high-quality personal care services.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
John Hancock
San Jose, CA
2025 - Current
Assisted patient with daily living activities, ensuring comfort and safety.
Maintained cleanliness of patient room adhering to infection control protocols.
Executed documentation procedures.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Reduced fall incidents by implementing safety measures like proper positioning techniques.
Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
Helped patients complete range of motion exercises to prevent loss of function during care.
Have learned skills like changing colostomy bag and providing catheter care.
Sales Associate
WSS Warehouse Shoe Sale
2152 Monterey Rd San Jose Ca
2022 - 04.2026
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained organized merchandise displays to promote product visibility and accessibility.
Processed sales transactions efficiently using point-of-sale systems, ensuring accuracy.
Collaborated with team members to achieve daily sales targets and improve store performance.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Always offering a helping hand and keeping a clean work environment.
Provided positive first impressions to welcome existing, new, and potential customers.
Always willing to help customers who had questions in the Spanish.