Rubi Paredes
Visalia,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Waitress
El Jalapeno Grill
09.2022 - 12.2023
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining high level of attention to detail.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Provided timely tableside assistance to guests requiring additional condiments or utensils.
- Maintained clean and welcoming dining environment, ensuring positive guest experience.
Waitress
El Maguey Mexican Restaurant
08.2021 - 09.2022
- Excellent communication skills, both verbal and written.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Paid attention to detail while completing assignments.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Learned and adapted quickly to new technology and software applications.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Breakfast Host
Holiday Inn Express
05.2021 - 09.2022
- Improved guest comfort and satisfaction through personalized service and support.
- Ordered food supplies at end of shift for next day delivery by suppliers.
- Contributed to increased occupancy rates by promoting hotel''s complimentary breakfast offerings.
- Supported team members during high-traffic periods, enhancing overall efficiency of breakfast operation.
- Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk..
- Provided exceptional follow-up services, addressing guest concerns and queries in timely manner to maintain high levels of customer satisfaction.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Managed inventory effectively, ensuring sufficient stock levels for daily breakfast service requirements.
- Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
Education
Associate of Arts - Chemistry
College of The Sequoias
915 S Mooney Blvd, Visalia, CA 9327705.2025
Nursing Assistant Certificate -
Visalia Adult School
Visalia, CA05.2024
High School Diploma -
Golden West High School
1717 N McAuliff St, Visalia, CA 9329205.2018
Skills
- Customer Service Skills
- Strong Work Ethic
- Computer Skills
- Reliable and Flexible
- Cleaning and sanitizing
- Food safety understanding
- Food presentation
- Daily specials memorization
- Strong multitasking
- Order Accuracy
- Special Requests and Substitutions
- Decision-Making
Timeline
Waitress
El Jalapeno Grill
09.2022 - 12.2023
Waitress
El Maguey Mexican Restaurant
08.2021 - 09.2022
Breakfast Host
Holiday Inn Express
05.2021 - 09.2022
Associate of Arts - Chemistry
College of The Sequoias
Nursing Assistant Certificate -
Visalia Adult School
High School Diploma -
Golden West High School
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