Rubi Rodriguez
Alabaster,AL
Summary
Bilingual professional fluent in English and Spanish with over four years of experience in customer service and early childhood education. Expertise in clear communication, active listening, and building trust with diverse individuals in dynamic environments. Proven ability to translate information across language barriers while maintaining professionalism under pressure. A strong teaching background that enhances my capacity to simplify complex concepts, ensure clarity, and tailor communication styles to meet the needs of various audiences, demonstrating self-motivation, attention to detail.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Teacher
Grace Community School and Daycare
Pelham, AL
08.2022 - Current
- Engaged children in hands-on activities designed to stimulate curiosity
- Helped children improve motor skills, and grow vocabulary
- Encouraged children to create, explore, and make decisions with confidence
- Maintained awareness and supervision of children's needs to maximize physical health and safety
- Established effective communication with parents regarding student behavior and academic performance
- Translated for parents with a language barrier and other staff members regarding children needs to ensure quality care
- Utilized positive reinforcement techniques to promote good behavior
Customer Service Representative
Bama Insurance
Birmingham
10.2016 - 10.2018
- A broker insurance company for vehicles, apartments, and houses
- Assisted customers promptly and politely, in person and via telephone
- Established claims for customers in a timely and effective matter
- Translated for customers with a language barrier
- Quoted customers for coverages that best met their needs and budget
- Answered customer questions regarding coverage via phone, email and in person
Sales Representative
Cricket Wireless Authorized Dealer
Birmingham
03.2014 - 01.2015
- Developed strong rapport with customers and created a positive impression of the business
- Maximized business potential by providing excellent customer service
- Recommended accurate and effective solutions to customers after identifying problems
- Assisted in product placement and visual merchandising, maintaining an attractive and inviting appearance
Education
High School Diploma -
Argo Community High School
Summit, IL05-2014
Skills
- Microsoft Word
- Language translation
- Adaptability
- Flexible
- Problem resolution
- Critical thinking
Certification
CPR certification
LANGUAGES
Spanish
English
Timeline
Teacher
Grace Community School and Daycare
08.2022 - Current
Customer Service Representative
Bama Insurance
10.2016 - 10.2018
Sales Representative
Cricket Wireless Authorized Dealer
03.2014 - 01.2015
High School Diploma -
Argo Community High School