Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rubi Smith

Oakland,CA

Summary

Experienced administrative professional ready to drive operational efficiency and streamline office functions. Known for strong organizational skills, effective communication, and team collaboration. Expertise includes managing schedules, coordinating meetings, and handling correspondence. Adaptable and reliable, with focus on achieving results in fast-paced environment. Fluent in Spanish and ready to help.

Overview

10
10
years of professional experience

Work History

Office Administrator

Aladdin Bail Bonds
08.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.

Legal Processing Assistant

Alameda County Superior Court
11.2021 - 08.2022
  • Maintained up-to-date knowledge of court rules and procedures, ensuring compliance at all times.
  • Completed drafting assignments accurately, including pleadings, motions, briefs, and correspondence related to the case matter at hand.
  • Conducted thorough legal research to support case development and strategy formation.
  • Sorted incoming and outgoing mail.
  • Completed online request for legal documents.
  • Provided copies of legal paperwork for people at the clerk window.
  • Processed all Criminal Protective Orders for Alameda County in a time sensitive matter.
  • Completed monthly validation reports for all protection orders.
  • Translated for Spanish speaking clients in the criminal and traffic division.
  • Sent out bills and took payments.


Bond Coordinator

Aladdin Bail Bonds
08.2019 - 11.2021
  • Traveled to Jails and Courthouses to to process bail bonds.
  • Handled incoming jail calls and outgoing calls to clients.
  • Welcomed walk-ins that came into the office and assisted with taking applications, explaining contracts, and gathering missing information.
  • Took card payments over the phone and cash payments in person.
  • Assisted lead agents to set up bail.

Shift Supervisor

Buckhorn Grill
07.2015 - 05.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Utilized computer to accurately charge customers, create forecast, and revenue reports and correspondence.

Education

Bachelor of Science - Criminal Justice

California State University, East Bay
Hayward, CA
05-2019

Skills

  • Time management
  • Office administration
  • Administrative support
  • Database entry
  • File organization
  • Customer engagement
  • Verbal communication
  • Document management
  • Mail handling
  • Telephone reception
  • Document scanning
  • Leadership and supervision
  • Scheduling
  • Word processing
  • Inbound phone call handling
  • Supply inventory
  • Spreadsheet development
  • Inventory management
  • Typing 40 words per minute
  • Expert in Word, Excell, and Powerpoint
  • Read, Write, and Speak Spanish Fluently
  • Excellent communicator both oral and written with strong public and presentation skills

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Office Administrator

Aladdin Bail Bonds
08.2022 - Current

Legal Processing Assistant

Alameda County Superior Court
11.2021 - 08.2022

Bond Coordinator

Aladdin Bail Bonds
08.2019 - 11.2021

Shift Supervisor

Buckhorn Grill
07.2015 - 05.2019

Bachelor of Science - Criminal Justice

California State University, East Bay

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Rubi Smith