Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rubi Tapia

Woodburn,OR

Summary

Dynamic leader with a proven track record at Taco Bell, adept in enhancing operational efficiency and customer satisfaction. Skilled in risk management and team building, I excel in driving performance improvements. My leadership has consistently fostered positive environments, leading to significant achievements in compliance and service delivery.

Overview

12
12
years of professional experience

Work History

Closing Manager

Taco Bell
11.2012 - Current
  • Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
  • Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
  • Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
  • Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
  • Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
  • Utilized checklists to stay organized and ready when guests arrived and completed management duties before closing.
  • Ensured a smooth transition between shifts by effectively communicating with incoming managers and staff members.
  • Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
  • Managed employee performance reviews providing constructive feedback leading to higher team morale and improved performance.
  • Developed strong relationships with customers through attentive service and prompt resolution of any concerns or complaints.
  • Increased customer satisfaction at the end of the day by maintaining exceptional standards of service during closing hours.
  • Reduced errors in financial transactions by thoroughly reviewing and verifying paperwork before submission.
  • Trained new employees on proper closing procedures, setting them up for success in their roles within the organization.
  • Improved employee morale by fostering a positive work atmosphere and providing support and guidance to team members when needed.
  • Served as first contact in escalation path to resolve questions between team members, customers and third-party vendors.
  • Monitored staff performance during closings, providing constructive feedback to ensure continuous improvement in efficiency and effectiveness.
  • Assisted upper management in analyzing sales data, identifying areas of opportunity for growth and developing strategies to meet company goals.
  • Enhanced closing procedures by streamlining processes and implementing time-saving strategies.
  • Enhanced communication and partnership between staff and vendors.
  • Directed, organized and controlled closing functions for sites in multiple states.
  • Utilized problem-solving skills to quickly address and rectify any issues that arose during closing process.
  • Led training sessions for new hires on closing procedures, ensuring consistency and quality across team.
  • Conducted thorough audits of closing files to maintain compliance with regulatory standards, mitigating risk.
  • Maintained up-to-date knowledge of industry regulations, ensuring compliance in all closing transactions.
  • Facilitated smooth transitions for clients during closing process by providing clear and timely communication.
  • Developed comprehensive checklist for closing activities, ensuring no steps were missed and enhancing efficiency.
  • Oversaw preparation and finalization of all closing documents, ensuring accuracy and legality.
  • Implemented feedback system from clients to identify areas for improvement, leading to enhanced service delivery.
  • Enhanced client understanding of closing process through comprehensive guides and personalized consultations.
  • Managed scheduling for closings to accommodate client availability and streamline operations.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reported issues to higher management with great detail.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Interacted well with customers to build connections and nurture relationships.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.

Logistics Associate

Chalice Farms
05.2015 - 09.2024
  • Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.
  • Reduced order processing time with streamlined packing and shipping processes.
  • Managed supply chain operations, optimizing transportation routes and carrier selection for cost savings.
  • Optimized warehouse layout for maximum space utilization and efficient material handling practices.
  • Collaborated with cross-functional teams to develop comprehensive strategies for addressing complex logistics challenges.
  • Oversaw the safe loading and unloading of trucks, adhering to safety regulations and minimizing potential risks.
  • Improved warehouse efficiency by implementing innovative inventory management techniques.
  • Provided exceptional customer service by promptly addressing inquiries related to order status or shipping delays.
  • Monitored inventory levels closely to prevent stockouts or excess inventory, maintaining optimal balance between supply and demand.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Assembled pallets and crates for secure transportation of materials.
  • Helped train new employees in safe practices and warehouse procedures.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Managed warehouse operations and verified proper shipment procedures.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Strapped items down over protective padding to secure throughout transportation.
  • Operated equipment while observing standard safety procedures.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.

Opening Shift Manager

Taco Bell
11.2012 - Current
  • Opened doors on time, greeted patrons and offered assistance with locating needed items.
  • Stocked, monitored, and maintained inventory of diverse products.
  • Delegated daily tasks and oversaw Number employees.
  • Fielded customer complaints and comments.
  • Reduced employee turnover by fostering a positive work environment and addressing staff concerns promptly.
  • Oversaw cash handling procedures, ensuring accuracy and security throughout opening shifts.
  • Resolved customer complaints professionally and efficiently to maintain high levels of customer satisfaction.
  • Identified opportunities for process improvements, implementing changes that led to increased efficiency in daily operations.
  • Collaborated with other managers to develop strategies for overall store success, contributing to sustained growth in revenue.
  • Conducted employee training, leading to improved productivity and customer service skills among staff members.
  • Assisted in creating employee schedules that maximized staff availability during peak hours without compromising labor costs.
  • Adapted quickly to unexpected situations or challenges, maintaining smooth operations even under pressure.
  • Developed strong relationships with customers, promoting brand loyalty and repeat business.
  • Demonstrated excellent multitasking abilities while overseeing various aspects of store operations simultaneously during opening shifts.
  • Improved customer satisfaction by consistently providing friendly and efficient service during opening shifts.
  • Maintained cleanliness and organization of the store, contributing to a welcoming atmosphere for customers.
  • Enhanced team collaboration through regular communication, resulting in smoother shift transitions.
  • Led by example in terms of punctuality, professionalism, and commitment to quality service throughout each opening shift.
  • Served as a reliable point of contact for staff and customers alike, addressing any questions or concerns in a timely manner.
  • Streamlined opening procedures for increased efficiency and better preparedness for the day''s operations.
  • Managed food safety practices, ensuring compliance with company standards and local regulations at all times during opening shifts.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Reported issues to higher management with great detail.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Cashier Team Lead

Taco Bell
11.2012 - Current
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Trained team members on cash register operation and cash handling.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Operated POS cash register and equipment to collect payments.
  • Increased customer loyalty and retention.
  • Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
  • Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Provided backup support during high traffic periods by stepping into cashier roles when necessary.
  • Contributed to a positive work environment by proactively addressing conflicts among team members.
  • Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
  • Monitored areas for security issues and safety hazards.
  • Streamlined cashier operations for improved productivity and reduced wait times.
  • Ensured compliance with company policies regarding returns, exchanges, and check acceptance procedures.
  • Promoted store loyalty programs to increase repeat business and bolster customer relations.
  • Collaborated with management to develop strategies for improving the overall shopping experience.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Shift Leader

Taco Bell
11.2012 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
  • Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
  • Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
  • Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
  • Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
  • Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
  • Maintained cleanliness and organization of workspace, adhering to health and safety standards.
  • Monitored and analyzed sales data to identify trends and adjust strategies accordingly.
  • Implemented system for tracking employee performance, identifying areas for improvement.
  • Increased sales with introduction of promotional strategies that attracted more customers.
  • Developed training program for new employees, speeding up their integration into team.
  • Facilitated team building activities, strengthening cohesion and productivity of team.
  • Ensured compliance with all legal and company policies, minimizing risks of fines or sanctions.
  • Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
  • Streamlined communication between team members, which helped in resolving issues more quickly.
  • Enhanced team efficiency by leading shift changeovers, ensuring smooth operations without downtime.
  • Enhanced customer experience with introduction of feedback system to gather insights.
  • Observed packing operations to verify conformance to specifications.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Devised and implemented processes and procedures to streamline operations.
  • Generated reports detailing findings and recommendations.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Maintained database systems to track and analyze operational data.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Gathered, organized and input information into digital database.
  • Frequently inspected production area to verify proper equipment operation.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Collected, arranged, and input information into database system.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
  • Engaged with customers on social media to promote offers and events, increasing online presence.
  • Fostered positive work environment, leading to higher employee morale and reduced turnover.
  • Implemented energy-saving measures, reducing utility expenses and contributing to environmental sustainability.
  • Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
  • Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.
  • Negotiated with suppliers for better pricing, reducing operational costs without compromising quality.
  • Optimized scheduling to ensure adequate staffing during peak hours, improving service delivery.
  • Conducted regular team meetings to discuss targets and strategies, keeping everyone aligned with goals.

Packaging Associate

Chalice Farms
05.2015 - 09.2024
  • Inspected products before packaging to prevent shipping defective and damaged goods to customers.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Packed, weighed and shipped items per customer specifications.
  • Labeled, recorded, and inspected packaging to prepare for shipment or storage.
  • Enhanced overall package presentation with meticulous attention to detail in assembly, labeling, and arrangement.
  • Demonstrated adaptability by quickly learning new equipment operations or adapting to updated procedures as needed.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Prevented product damage during transit by using appropriate packaging materials based on item specifications.
  • Reduced waste through careful monitoring of materials usage and adjusting practices accordingly.
  • Improved packaging efficiency by streamlining processes and implementing new techniques.
  • Increased customer satisfaction by ensuring packages were securely sealed, labeled, and shipped accurately.
  • Collaborated with team members to meet deadlines and ensure quality control standards were met.
  • Accelerated order processing speed without sacrificing quality control standards through focused time management strategies.
  • Organized items on racks, shelves and bins to maintain established order.
  • Operated tape machines, scales and label printers to package items correctly.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Assisted in the training of new employees, sharing knowledge of best practices and company policies.
  • Loaded merchandise into specific packages most suited for product dimensions.
  • Assisted with quality and production process improvements to support new packaging initiatives.
  • Consistently met or exceeded daily production quotas while maintaining focus on accuracy and quality control measures.
  • Ensured compliance with industry regulations regarding proper handling of products requiring special care during the packaging process.
  • Optimized workflow by troubleshooting machinery issues promptly and performing regular maintenance checks.
  • Strengthened communication between team members resulting in improved collaboration to complete tasks efficiently.
  • Expedited order fulfillment through efficient coordination with other departments such as shipping, receiving, and production teams.
  • Advanced team morale by fostering a positive work environment, promoting open communication, and recognizing team members'' achievements.
  • Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
  • Reduced downtime, promptly troubleshooting and fixing minor equipment malfunctions.
  • Collaborated effectively with cross-functional teams to resolve packaging and shipping issues promptly.
  • Achieved consistent quality standards, conducting thorough final checks before shipment.
  • Enhanced packaging designs for better product protection, working closely with design team on improvements.
  • Adapted quickly to new packaging technologies, becoming proficient in their use and training others.
  • Assured compliance with industry regulations, keeping up-to-date with changes and implementing necessary adjustments.
  • Boosted team morale and productivity by leading quick daily briefings to align on goals and share best practices.
  • Enhanced customer satisfaction by ensuring all orders were accurately fulfilled and dispatched on time.
  • Increased throughput, organizing workstations to minimize unnecessary movements and speed up packaging process.
  • Streamlined packaging process, implementing new system that significantly reduced waste.
  • Contributed to environmental sustainability efforts by optimizing use of recyclable materials in packaging.
  • Supported positive work environment, resolving team conflicts quickly and fostering open communication.
  • Improved record accuracy, diligently updating inventory management system with details of packaged shipments.
  • Facilitated smooth operations during peak seasons by training temporary staff on packaging procedures and standards.
  • Ensured packaging processes were efficient and error-free, meticulously inspecting products for quality control.
  • Maintained clean and organized work environment, adhering strictly to safety protocols and reducing accidents.
  • Assembled boxes, cartons and containers to package items.
  • Inspected items for defects and damage.
  • Counted items to verify accuracy of orders.
  • Secured items for storage or shipment.
  • Labeled containers, container tags or products.
  • Sorted and stacked finished items.
  • Loaded and unloaded items from production line.
  • Monitored packaging machinery to make needed adjustments.
  • Packaged fragile items with cushioning material.
  • Placed items into bags, boxes or other containers.
  • Sealed containers and packages with glue, tape or other materials.
  • Cleaned and maintained production area and equipment.
  • Weighed packaged items to calculate total weight.
  • Operated shrink wrap, banding and other wrapping machines.
  • Recorded product, packaging and order information on specified forms.
  • Monitored inventory levels to report on shortages or excess.
  • Re-packaged damaged or incorrectly packaged items.
  • Loaded items onto conveyor belts and pallets.
  • Utilized adhesive labels and other materials to package items.
  • Adjusted machine settings to accommodate different items and packaging materials.

Warehouse Worker

Chalice Farms
05.2015 - 09.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
  • Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
  • Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
  • Improved record-keeping accuracy, diligently updating warehouse management system with transaction details.
  • Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
  • Boosted team morale and productivity by leading morning briefings and setting clear daily objectives.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Optimized storage space, rearranging items to better utilize available square footage.
  • Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Operated equipment while observing standard safety procedures.
  • Helped train new employees in safe practices and warehouse procedures.
  • Managed warehouse operations and verified proper shipment procedures.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Strapped items down over protective padding to secure throughout transportation.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.

Cleaning Crew Member

Kimco Staffing
12.2012 - 12.2015
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
  • Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
  • Collaborated effectively with other crew members for efficient completion of assigned tasks.
  • Ensured proper sanitation measures were followed in all areas, reducing risk of contamination or illness.
  • Emptied trashcans and transported waste to collection areas.
  • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
  • Contributed to a positive work atmosphere by fostering teamwork and open communication among crew members.
  • Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Used cleaners and squeegees to clean windows, glass partitions and mirrors.
  • Adapted quickly to various workplace settings, including commercial spaces, offices, and residential properties as required by clients'' needs.
  • Consistently met deadlines for daily cleaning projects, contributing to operational efficiency within the organization.
  • Assisted in training new crew members on company policies, procedures, and best practices in cleaning operations.
  • Reduced complaints from clients by addressing specific cleaning requests promptly.
  • Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Maintained floor cleaning and waxing equipment.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.

Education

Criminal Justice

Chemeketa Community College
Salem, OR

High School Diploma -

Woodburn High School
Woodburn, OR
06.2012

Skills

  • Loan terms
  • Customer service focus
  • Credit analysis
  • Risk management policies
  • Compliance regulations
  • Income analysis
  • Strong leadership
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Effective leader
  • Operational Efficiency
  • Staff training/development
  • Team building
  • Conflict Resolution
  • Professionalism
  • Scheduling
  • Staff Training
  • Time management abilities
  • Adaptability
  • Staff hiring
  • Problem-solving aptitude
  • Performance Management
  • Purchasing and planning
  • Employee reviews
  • Cost analysis and savings
  • Budget Management
  • Forecasting
  • Logistics
  • Regulatory Compliance
  • Business Intelligence
  • Sales oversight
  • Develop policies
  • Supervision and training
  • Improve performance
  • Budgeting and cost control
  • Manage operations

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Logistics Associate

Chalice Farms
05.2015 - 09.2024

Packaging Associate

Chalice Farms
05.2015 - 09.2024

Warehouse Worker

Chalice Farms
05.2015 - 09.2024

Cleaning Crew Member

Kimco Staffing
12.2012 - 12.2015

Closing Manager

Taco Bell
11.2012 - Current

Opening Shift Manager

Taco Bell
11.2012 - Current

Cashier Team Lead

Taco Bell
11.2012 - Current

Shift Leader

Taco Bell
11.2012 - Current

Criminal Justice

Chemeketa Community College

High School Diploma -

Woodburn High School

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Rubi Tapia