Rubia Galicia-Zabala
Stone Mountain,GA
Summary
Dynamic manager with a proven track record at Stone Creations Granite & Marble, excelling in team leadership and customer service. Skilled in time management and decision-making, I fostered a productive environment, achieving timely project completions while enhancing client satisfaction through effective communication and task delegation.
Overview
6
6
years of professional experience
Work History
Manager
Stone Creations Granite & Marble
04.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Create estimates, invoices and collect payment from clients.
Instructional Clerk
Gwinnett County Schools
07.2023 - 09.2024
- Answer any incoming phone calls.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Team Member
Stone Mountain Park
04.2019 - 01.2021
- Learned all required tasks quickly to maximize performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts.
Education
Tucker High School
Tucker, GA05.2020
Skills
- Team leadership
- Time management
- Inventory management
- Decision-making
- Task delegation
Customer service
- Multitasking
- Verbal and written communication
- Documentation and reporting
- Computer skills
- Organizational skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Instructional Clerk
Gwinnett County Schools
07.2023 - 09.2024
Manager
Stone Creations Granite & Marble
04.2021 - Current
Team Member
Stone Mountain Park
04.2019 - 01.2021
Tucker High School
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