Rubicela Villa
Dallas
Summary
Dynamic Office Manager at Pleasant Run Family Dental with a strong work ethic and exceptional customer service skills. Expert in managing sensitive patient information and insurance claims, while consistently achieving financial goals. A fast learner and effective leader, I excel in organizational tasks and interpersonal communication, ensuring seamless office operations.
Overview
4
4
years of professional experience
Work History
Office Manager
Pleasant Run Family Dental
08.2021 - Current
- Attend to sensitive patient information with discretion, maintaining confidentiality of company documents and personnel records for insurance purposes and billings.
- Provided exceptional customer service when addressing patient/doctor inquiries or concerns in day-to-day operations, via phone calls or email correspondence.
- Handle all insurance claim inquiries, submissions and account receivables
- Present treatment plans and finance options, collect payments, and maintain monthly financial goals
Education
High School Diploma -
W. H Adamson
Dallas, TX06-2011
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Fast learner
- Leader/Team player
- Interpersonal communication
- Strong work ethic
- Computer literacy
Timeline
Office Manager
Pleasant Run Family Dental
08.2021 - Current
High School Diploma -
W. H Adamson
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