Rubin Johnson

• Implemented Individual Education Plans for individuals with special needs.
• Developed strong relationships with individual's families, providing regular updates on their loved one's progress and addressing any concerns they may have.
• Successfully managed challenging behaviors through the use of de-escalation techniques and non-violent crisis intervention methods.
• Advocated for individual's rights and well-being by ensuring they were receiving proper support services as needed, including coordinating with other service providers such as therapists, educators and medical professionals.
• Supported individuals in developing effective communication skills, fostering better interpersonal relationships both within the program and in the broader community.
• Administered medication as needed under strict guidelines while closely monitoring side effects or health concerns.
• Conducted assessments to identify individual strengths and areas needing improvement, tailoring support accordingly.
• Coordinated with healthcare professionals to ensure proper medical care for individuals under my supervision.
• Facilitated skill-building activities designed to promote self-sufficiency and increased independence among clients.
• Assisted with personal hygiene tasks such as bathing, grooming, dressing, meal preparation, feeding; ensuring dignity was maintained throughout these processes.
• Collaborated with subject matter experts to support accurate and thorough content.
• Implemented behavior modification strategies, improving overall quality of life for clients.
• Developed and implemented methods to evaluate training results to determine learner competency.
• Implemented creative strategies to engage clients in social activities, promoting integration into the community.
• Maintained detailed records of each individual, ensuring accurate documentation of their progress and achievements.
• Ensured adherence to all safety protocols, maintaining a safe and secure environment for individuals at all times.
• Participated in ongoing professional development opportunities to stay current on best practices in the field of developmental assistance.
• Enhanced individual development plans by incorporating personalized goals and tracking progress.
• Assisted in creating a supportive environment for individuals with developmental disabilities, promoting independence and autonomy.
• Provided daily support and assistance to individuals with developmental disabilities, fostering their personal growth and development.
• Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to each individual's needs.
• Facilitated instructor-led training via in person or online.
• Conducted training needs analysis to identify knowledge, skills and competencies required to complete job tasks.
• Worked closely with business unit managers to maintain training modules.
• Closely monitored individual progress and made necessary adjustments to support plans based on observed changes in behavior or need.
• Developed trustful rapport between myself as a Developmental Assistant and the individuals I provided care for, building an environment centered around respect and understanding.
• Developed and maintained relationships with community organizations and agencies.
• Facilitated communication between clients and other service providers.
• Assisted in conducting needs assessments to identify key areas of service needs.
• Monitored progress towards service plan goals.
• Provided support to social service clients in navigating available resources.
• Developed and maintained accurate records of programs and services.
• Cultivated and maintained relationships with community members to facilitate outreach activities.
• Participated in meetings with Professions and case managers to discuss program objectives and strategies.
• Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
• Improved individuals' coping with routine life activities such as food budgeting and rental payments.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Improved safety procedures to create safe working conditions for workers.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for the needs of the individuals.
• Supervised operations staff and kept employees compliant with company policies, trainings and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
• Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
• Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
• Coordinated regular toolbox talks, reinforcing key safety concepts among employees on a consistent basis.
• Promoted a culture of accountability within the organization by holding staff responsible for their safety performance and ensuring adherence to established protocols.
• Evaluated existing processes for managing employee time and attendance data, recommending improvements that led to greater accuracy and efficiency across the organization.
• Generated reports to track employee time and attendance.
• Improved the accuracy of time and attendance data by working closely with managers to address discrepancies and ensure proper documentation was submitted.
• Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
• Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
• Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
• Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
• Coordinated preventative maintenance schedules, verifying equipment safety and function.
• Supervised 30 employees and scheduled shifts.

Same management responsibilities and job tasks as above list, in a smaller setting. My charge was 12 staff and 5 individuals. 2006, I received New York State's "Extraordinary Caregiver"

• Maintained clean, safe, and well-organized patient environment.
• Documented progress notes thoroughly to track individual's achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
• Assisted individual's with daily living needs to maintain self-esteem and general wellness.
• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
• Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
• Assisted individuals in achieving personal goals through tailored care plans and daily skill-building activities.
• Supported individuals with personal care tasks, ensuring their dignity and privacy were maintained at all times.
• Monitored medication administration, maintaining accurate records to ensure individual's safety and compliance with prescribed treatment plans.
• Participated in ongoing training opportunities to stay current on best practices in disability support services.
• Provided ongoing communication between individuals, families, and other service providers to enhance overall care coordination efforts.
• Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
• Monitored individuals to assess and report physical and behavioral changes to supervisors.
• Encouraged and supported individuals to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
• Addressed emergency situations calmly and effectively, prioritizing the safety of both individuals and staff members involved.
• Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
• Transported individuals to medical and dental appointments to provide support.
• Implemented individualized care plans to meet individual needs of each client.
• Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
• Advocated for individual's rights within the broader community, raising awareness about issues affecting those with disabilities.
• Organized recreational events that encouraged relationship building among individuals and increased their sense of belonging within the group home setting.
• Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
• Developed strong rapport with clients, facilitating trust-based relationship for effective support.
• Implemented behavior management plans to address challenging behaviors, promoting safe environment for all.
• Trained new staff on best practices in direct support, elevating overall quality of care provided.
• Provided emotional and practical support to individuals, fostering positive and supportive living environment.
• Conducted daily documentation of individual's progress and incidents, maintaining accurate and up-to-date records.
• Supported individuals in managing their finances and personal administration, fostering greater independence.
• Administered medication under supervision, ensuring adherence to healthcare plans.
• Liaised with healthcare professionals to coordinate care, ensuring comprehensive support for clients.
• Assisted with daily living activities, running errands, and household chores.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
• Replaced bandages, dressings, and binders to care for wounds and encourage healing.
• Identified needs and coordinated plans for travel and out-of-town functions.
• Maintained entire family's schedule and organized events.