Answered general marketing department inquiries by email, phone, and mail.
Developed visually engaging marketing materials to support product launches and promotions.
Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
Developed social media posts to strengthen brand presence across major platforms.
Planned and executed internal and external marketing events.
Used online and offline marketing to generate leads, increase visibility and drive sales growth.
Medical Assistant
Sutter Health
10.2014 - 04.2021
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Improved clinical workflow with introduction of electronic health records system.
Oriented and trained new staff on proper procedures and policies.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Administrative Manager
B&LRV
04.2009 - 09.2014
Supervised staff and delegated tasks to maintain positive, productive administrative operations.
Updated reports, managed accounts, and generated reports for company database.
Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
Trained employees in company and regulatory compliance requirements to promote conformance.
Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
Greeted visitors, employees and clients politely and professionally for excellent reception service.
Developed and implemented improved filing systems for enhanced order and accuracy.
Assisted in the development of strategic plans to achieve company objectives while maintaining a focus on excellent customer service delivery.
Optimized scheduling and event planning for executive meetings, enhancing productivity and time management.
Streamlined travel arrangements for executives, optimizing itineraries and reducing travel expenses.
Managed vendor contracts and relationships, ensuring high-quality services and timely delivery of office supplies.
Created organized filing system to manage department documents.