Rubina MANSO
Watervliet,NY
Summary
An efficient proactive young lady with the ability to work under pressure with little or no supervision. I have a high sense of responsibility, appreciate challenges and do my best to handle them in innovative ways. Am therefore seeking to put my abilities to good productivity in your organization.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Delta Airlines
2023 - Current
- Manage the check-in process,ensuring that customers have the proper travel documentation.
- Practice safety-conscious behaviors in all operational processes and procedures.
- Using computers to assist customers with seat availability,make gate announcements regarding the boarding process,flight status,checking and handling baggage,managing, and initiating the boarding process.
Phlebotomist
Albany Medical Center
01.2017 - 10.2024
- Collecting blood samples and labeling the vials with the patients' names and the dates.
- Preparing and cleaning the laboratory area, maintaining inventory, preparing blood samples for various tests and procedures, and possibly centrifuging blood samples.
- Determining the best collection methods for specific patients, such as infants or elderly patients.
- Keeping your phlebotomy cart or station well-organized and following infection control and sanitation standards.
- Remaining friendly, courteous, and sympathetic and keeping patients calm during blood collections.
CNA
Shoreview Nursing Home and Rehab Center
01.2016 - 01.2017
- Turn and reposition patients who are bedridden.
- Serve meals and feed patients.
- Change bedsheet and restock rooms with necessary supplies.
- Collect information about conditions and treatment plans from caregivers, nurses and doctors.
- Assist patients with activities of daily living.
Education
Bachelor of Arts - Banking And Finance
Methodist University
Accra,Gh05.2012
No Degree - Nursing
Hudson Valley Community College
Troy, NYNo Degree - Phlebotomy Certification
Schenectady Community College
Schenectady, NYGED - General Arts
Achimota Senior High School
Accra,Gh01.2009
Skills
- Familiar with Microsoft word, excel, power point and internet searching
- Good monitoring, judgment and decision-making skills
- Inductive and deductive reasoning reasoning skills
- Excellent communication skills and outstanding interpersonal relationship skills
Certification
- BLS AND CPR Certified
- Certified nursing assistant
- Phlebotomy Certification
Timeline
Phlebotomist
Albany Medical Center
01.2017 - 10.2024
CNA
Shoreview Nursing Home and Rehab Center
01.2016 - 01.2017
Customer Service Representative
Delta Airlines
2023 - Current
Bachelor of Arts - Banking And Finance
Methodist University
No Degree - Nursing
Hudson Valley Community College
No Degree - Phlebotomy Certification
Schenectady Community College
GED - General Arts
Achimota Senior High School