Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Rubina Shrestha

Beaverton,OR

Summary

Versatile professional with a track record of enhancing customer satisfaction and streamlining operations. Skilled in customer care and accounting software, adept at fostering team collaboration and problem-solving to boost efficiency.

Results-driven content professional with proven background in producing high-quality web content that captivates readers and meets business goals. Recognized for collaborative approach and consistently achieving project milestones. Reliable team member with flexibility to adapt to evolving project demands, excelling in SEO writing and content strategy.

Sales professional prepared for this role with record of achieving significant sales milestones. Known for reliability in team settings and adaptability to changing market conditions. Skilled in client engagement and proficient in closing deals.

Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.

Overview

8
years of professional experience
1
Certification

Work History

Amazon

Warehouse Associate
10.2024 - 01.2025

Job overview

  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Assisted in reducing product damage by properly handling and storing materials.

Lashes Makeup Studio

Receptionist, Cashier, Account Assistant
04.2023 - 09.2024

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Himalayan Recreation Treks and Expedition

Web Content Writer
01.2021 - 02.2023

Job overview


  • Communicated with clients via phone and e-mail, conducting in-depth research during client interviews to determine proper writing tone and style according to client needs.
  • Organized internal knowledge base by updating outdated documentation and creating new resources when necessary.
  • Collaborated with marketing team to develop targeted content strategies, resulting in increased brand awareness.
  • Researched to develop thorough understanding of unfamiliar topics, competitors, industries and processes to present fresh, new angles and ideas within written content.
  • Created seasonally and regionally appropriate blog article content, collaborating with sales, marketing and analytics departments to identify business trends and extrapolate seasonally-relevant topics.
  • Built social media presence through the development of shareable blog posts, increasing followers across platforms.
  • Completed thorough research into assigned topics.
  • Utilized feedback from clients and colleagues to improve content quality.
  • Crafted SEO-friendly content for websites and blog posts to increase organic traffic.

Glassy and Classy Store

Salesperson, Cashier
10.2019 - 12.2020

Job overview

  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Built relationships with customers and community to promote long term business growth.

Goma Devi Suppliers

Accounts Assistant
07.2017 - 09.2019

Job overview

  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Contributed to a positive work environment through effective teamwork, communication, and collaboration within the accounting department.
  • Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
  • Maintained an organized filing system for easy access to financial documents, improving overall efficiency.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Gathered, evaluated and summarized account data in detailed financial reports.

Education

Whitefield International College
Kathmandu, Nepal

BBA from Business Administration And Management
12-2023

University Overview

Skills

  • Packaging and labeling
  • Organization skills
  • Customer assistance
  • Accounting software proficiency
  • Customer care
  • Document management
  • Data entry
  • Team collaboration
  • Patience and empathy
  • Problem-solving
  • Sales management

Certification

  • Make-up Artist Certification – Various Accredited Makeup Schools.

Languages

Nepali
Native or Bilingual
English
Full Professional
Hindi
Professional Working

Timeline

Warehouse Associate
Amazon
10.2024 - 01.2025
Receptionist, Cashier, Account Assistant
Lashes Makeup Studio
04.2023 - 09.2024
Web Content Writer
Himalayan Recreation Treks and Expedition
01.2021 - 02.2023
Salesperson, Cashier
Glassy and Classy Store
10.2019 - 12.2020
Accounts Assistant
Goma Devi Suppliers
07.2017 - 09.2019
Whitefield International College
BBA from Business Administration And Management
Rubina Shrestha