Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rubina Siddiqui

Chicago,IL

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

7
7
years of professional experience

Work History

Bartender

The Peninsula Hotel Chicago
03.2022 - 06.2024
  • Served over 100 customers at a high-end restaurant, provided excellent customer service, and maintained knowledge of beverage options and mixing techniques. Provided guests with a positively memorable experience by advising diners on food menu items and drink specials
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Bartender

Tzuco
03.2020 - 03.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Skillfully prepared standard as well as exotic mixed beverages in a timely manner. Ensured a clean and organized bar and dining area
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Server

Sofitel Chicago Magnificent Mile
01.2018 - 03.2020
  • Experienced Server with a passion for providing exceptional customer service and creating a welcoming atmosphere. Skilled in menu recommendations, order accuracy, and upselling techniques, resulting in a 20% increase in sales for the restaurant.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Host

Kings Dining And Entertainment
05.2017 - 03.2019
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Education

High School Diploma -

Ms Junior High School
India

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Eye of detail
  • Team work
  • Relationship Building
  • Time Management

Languages

Arabic
Native or Bilingual
Urdu
Full Professional

Timeline

Bartender

The Peninsula Hotel Chicago
03.2022 - 06.2024

Bartender

Tzuco
03.2020 - 03.2022

Server

Sofitel Chicago Magnificent Mile
01.2018 - 03.2020

Host

Kings Dining And Entertainment
05.2017 - 03.2019

High School Diploma -

Ms Junior High School
Rubina Siddiqui