Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
7
7
years of professional experience
Work History
Bartender
The Peninsula Hotel Chicago
03.2022 - 06.2024
Served over 100 customers at a high-end restaurant, provided excellent customer service, and maintained knowledge of beverage options and mixing techniques. Provided guests with a positively memorable experience by advising diners on food menu items and drink specials
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Kept bar presentable and well-stocked to meet customer needs.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender
Tzuco
03.2020 - 03.2022
Served high customer volumes during special events, nights, and weekends.
Skillfully prepared standard as well as exotic mixed beverages in a timely manner. Ensured a clean and organized bar and dining area
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Server
Sofitel Chicago Magnificent Mile
01.2018 - 03.2020
Experienced Server with a passion for providing exceptional customer service and creating a welcoming atmosphere. Skilled in menu recommendations, order accuracy, and upselling techniques, resulting in a 20% increase in sales for the restaurant.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Host
Kings Dining And Entertainment
05.2017 - 03.2019
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Education
High School Diploma -
Ms Junior High School
India
Skills
Strong multitasking
Customer Service
Liquor, beer, and wine knowledge
Highly reliable
Eye of detail
Team work
Relationship Building
Time Management
Languages
Arabic
Native or Bilingual
Urdu
Full Professional
Timeline
Bartender
The Peninsula Hotel Chicago
03.2022 - 06.2024
Bartender
Tzuco
03.2020 - 03.2022
Server
Sofitel Chicago Magnificent Mile
01.2018 - 03.2020
Host
Kings Dining And Entertainment
05.2017 - 03.2019
High School Diploma -
Ms Junior High School
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