Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Rubix Gleason

Auburn,United States

Summary

Offering strong interpersonal and organizational skills, eager to learn and grow within HR field. Brings foundational understanding of HR principles and proficiency in administrative tasks. Ready to use and develop communication and organizational skills in any human resources role.

Overview

1
1
year of professional experience

Work History

Shift Leader

Walgreens
09.2024 - Current
  • Trained 5+ new employees and maintained employee retention.
  • Maintained a clean and safe work environment while ensuring all employees adhere to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures for 8 registers, maintaining accurate records and minimizing discrepancies.
  • Conducted thorough end-of-shift reports detailing any issues encountered throughout the night, allowing for prompt resolution before the start of the next workday.
  • Increased employee retention by promoting an inclusive company culture that values hard work, dedication, and teamwork.
  • Maintained accurate cash balances by diligently counting currency, checks, and other negotiable instruments.
  • Contributed to store profitability by identifying opportunities for upselling and cross-selling products.

Appliance Sales Specialist

The Home Depot Inc
10.2023 - 09.2024
  • Proven ability to handle customer inquiries, process transactions, and resolve issues positively and professionally.
  • Effective communication and interpersonal skills. Committed to upholding company standards
  • Coached a team of twenty new employees who are constantly being rewarded for their constant ongoing success
  • Continuously meets appliance sales plans week after week. Constantly filling in for other departments & serving as a "backup supervisor" when needed.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Utilized SkuDepot & OrderUp! to check item availability in-store inventory.
  • Provided exceptional after-sales service, leading to numerous repeat customers and referrals.
  • Meticulously maintained appliance showroom to provide an inviting and professional environment for clients.
  • Meeting sales goals and team revenue totals by bringing in top sales numbers of $40,000 in one week allowed the store to make the total sales goals.
  • Cross-trained in 7+ departments.

Education

Bachelor's degree - Applied Management

Grand Canyon University
Online
12.2025

Skills

  • Diversity and inclusion
  • Microsoft office proficiency
  • Training and mentoring
  • Recruitment and hiring
  • Compliance
  • Staff scheduling
  • Workplace safety
  • Employee training
  • Accurate money handling

Accomplishments

  • Received monthly district recognition for selling the most protection plans in the district twice.
  • Received four-star awards for getting mentioned on the VOC (Voice of the Customer) and helped get our LTPA and GET to 100%
  • Received two Homer Awards for having the highest metrics in D70 (Appliances) and outstanding customer service
  • Received recognition from regional for scam prevention and employee retention.

Affiliations

  • Society of Human Resource Management (SHRM)

Timeline

Shift Leader

Walgreens
09.2024 - Current

Appliance Sales Specialist

The Home Depot Inc
10.2023 - 09.2024

Bachelor's degree - Applied Management

Grand Canyon University

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Rubix Gleason