Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Registered Nurse
HCA Houston Healthcare West
08.2022 - Current
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Reduced hospital readmission rates through thorough discharge planning and patient education.
Advocated for the specific needs of individual patients within an interdisciplinary team setting, optimizing treatment plans based on unique circumstances.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
Managed care from admission to discharge.
Home Health Registered Nurse
Modesty Home Health
10.2017 - Current
Assessed patient conditions regularly, promptly reporting changes in status to healthcare providers for timely intervention.
Educated patients and families on disease management, prevention strategies, and self-care techniques.
Provided physical assessments, medication, and chronic disease management to home health patients.
Developed strong rapport with patients and families, fostering trust and open communication during the care process.
Educated patients on use and benefits of equipment such as home blood pressure cuffs and glucose meters.
Maintained accurate documentation of patient progress, treatments administered, and other pertinent information for thorough recordkeeping.
Assessed patients' health conditions and asked appropriate questions to better understand current feelings.
Reduced hospital readmissions by closely monitoring patients'' conditions and addressing potential complications early on.
Efficiently managed time-sensitive tasks such as wound dressing changes and administering medications at appropriate intervals.
Demonstrated excellent clinical judgment when evaluating complex situations in order to make informed decisions regarding patient safety.
Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
Educated patients and families on disease processes, medications and treatments.
Advised and coached patients progressing from hospitals, rehab facilities, and other medical organizations to at-home treatment settings.
Monitored vital signs, developed and implemented care plans, and documented patient progress.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Telephone Triage Registered Nurse
Amy Woodruff Cardiologist
12.2020 - 05.2022
Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
Managed high-stress situations calmly, providing reassurance to distressed callers while gathering necessary information for accurate decision making.
Enhanced patient satisfaction by providing timely and accurate telephone triage services.
Maintained accurate documentation of patient interactions, ensuring continuity of care across multiple healthcare providers.
Evaluated patient histories, complaints, and current symptoms.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Obtained case history and gathered triage information to determine appropriate avenue for care.
Increased efficiency in triage call handling through effective communication and active listening skills.
Advised patients on pre- and post-operative instructions, medication administration and symptoms indicating emergency care.
Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
LVN Charge Nurse
Arden Heights Transitional Care Center
07.2013 - 12.2019
Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
Oversaw patient conditions, administered medicine, performed interventions and took detailed records.
Promoted continuity of care by maintaining comprehensive medical records and updating physicians on significant changes in patients'' conditions.
Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Championed infection control practices within the unit by strictly adhering to guidelines and educating staff on proper procedures.
Cultivated strong working relationships with physicians by maintaining open communication, providing timely updates on patients'' status, and actively participating in care coordination efforts.
Managed patient caseloads effectively by prioritizing needs, delegating tasks appropriately, and collaborating with healthcare professionals.
Bolstered patient safety through consistent implementation of fall prevention measures such as bed alarms, hourly rounding, and mobility assistance.
Reduced medication errors by closely supervising LVNs during medication administration and ensuring adherence to protocols.
Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
Education
Master of Science - Family Practice Nurse Practitioner
Walden University
Minneapolis, MN
05.2024
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ
04.2021
Associate of Science - Nursing
Ideal Professional Institute
Miami, FL
12.2017
No Degree - Vocational Nursing
Lamar State College - Port Arthur
Port Arthur, TX
08.2012
No Degree - Medication Aide
Alpha Medical Institute
Houston, TX
11.2004
No Degree - Certified Nurse Aide
Texas School of Health
Houston, TX
10.2004
High School Diploma -
Boling High School
Boling, TX
05.1985
Skills
Medication and IV administration
Direct Patient Care
Patient Assessments
Care Planning, Physical assessments, Patient Evaluation
Documentation and Charting
Strong Clinical Judgment, Professional Bedside Manner
Infection control measures
Lab result interpretation
EMR Systems
Proper catheter insertion/removal
Diabetes management
Geriatric Nursing
Removing sutures
Certification
American Heart Association Basic Life Support Certified
License State Board of Nursing
Timeline
Registered Nurse
HCA Houston Healthcare West
08.2022 - Current
Telephone Triage Registered Nurse
Amy Woodruff Cardiologist
12.2020 - 05.2022
Home Health Registered Nurse
Modesty Home Health
10.2017 - Current
LVN Charge Nurse
Arden Heights Transitional Care Center
07.2013 - 12.2019
Master of Science - Family Practice Nurse Practitioner