Ruby Alvarado
Alvarado,TX
Summary
Bilingual warehouse associate with a strong focus on accuracy and productivity in order fulfillment. Brings effective communication and problem-solving skills to enhance customer satisfaction and streamline warehouse operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Target Distribution Center
Midlothian, TX
11.2021 - 01.2026
- Responsible for locating, selecting, and preparing items for online customer orders.
- Pick items from storage locations using handheld scanners.
- Verify product accuracy and ensure the correct quantity and type of item are selected.
- Maintain inventory accuracy by reporting discrepancies or damaged goods.
- Follow all safety and productivity standards.
- Overall, the role focuses on efficiently fulfilling online orders to ensure fast and accurate delivery.
Bilingual Patient Access Operator
JPS Health Network
Fort Worth, TX
10.2020 - 11.2021
- Handled incoming patient calls, resolving requests efficiently to enhance patient satisfaction.
- Coordinated call transfers to Main Hospital, Lab, Radiology, and Referrals, facilitating timely patient access to necessary services.
- Transferred calls to appropriate departments, verifying if inquiries were for Primary Care or Specialist services to ensure accurate routing.
Receptionist
Lobel Financial Corporation
Grand Prairie, TX
01.2020 - 06.2020
- Receiving visitors at the front desk by greeting, welcoming, directing, and announcing them appropriately.
- Answering and forwarding incoming phone calls.
- Receiving and sorting daily mail.
- Help set up the start of each contract before transferring them to the branch manager.
- Document each contract in a daily spreadsheet and add a new customer’s account.
- Responsible for courtesy payments brought to the office by customers and deposit daily payments to the bank.
Seasonal Associate
James Avery
Mansfield, TX
11.2019 - 01.2020
- Demonstrated outstanding guest service skills while assisting guests with purchases at POS.
- Provided knowledgeable service to guests on product information utilizing in-store tools/training.
- Assisted in enhancing overall store presentation to improve customer experience.
- Performed basic repairs and polished or soldered jewelry to maintain product quality.
Invoice Clerk
Azteca De Oro
Alvarado, TX
05.2019 - 09.2019
- I would document vouchers, receipts, and checks by entering the details into the company's financial system.
- On a daily basis update the reports and add new customer accounts.
- Responsible for maintaining current records of collected payments, sent invoices, and updated customer information.
Education
Associates -
Tarrant County College- Southeast Campus
Arlington, TX12-2019
Skills
- Order fulfillment
- Inventory management
- Logistics optimization
- Safety compliance
- Resource allocation
- Process improvement
- Time management
- Team coordination
- Team collaboration
- Decision making
- Problem solving
- Complex problem-solving
- Effective communication
- Customer service
- Problem-solving
Certification
- Spanish Qualified Bilingual Assistant
- Microsoft, Excel, and PowerPoint
Languages
Spanish
Native/ Bilingual
Timeline
Warehouse Associate
Target Distribution Center
11.2021 - 01.2026
Bilingual Patient Access Operator
JPS Health Network
10.2020 - 11.2021
Receptionist
Lobel Financial Corporation
01.2020 - 06.2020
Seasonal Associate
James Avery
11.2019 - 01.2020
Invoice Clerk
Azteca De Oro
05.2019 - 09.2019
Associates -
Tarrant County College- Southeast Campus