Planned/organized work activities by recommending improvements in work flow procedures within each department; served as liaison or primary contact encouraging and maintaining communication between departments.
Calculated and processed SM Clean Royalties, QRV Lead Fees, and New Mexico GRTs.
Processed payroll for 2 locations through Paychex; light HR duties including updating employee files, new hire interviews.
Invoiced, posted payments and deposits in QuickBooks; monitored and held meetings with estimators and project managers for 2 locations for job, billing, and payment status.
Answered and transferred calls from customers, insurance agents and carriers, and corporate personnel to appropriate staff or field technician; calculated timesheets for 2 locations; assisted other departments with miscellaneous tasks; ordered all office supplies.