Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
18
18
years of professional experience
Work History
Executive Assistant/House Manager
Youth With A Purpose
04.2024 - Current
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Processed travel expenses and reimbursements for executive team and senior management group.
Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
Improved office efficiency by implementing new filing systems and document management processes.
Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
Facilitated training and onboarding for incoming office staff.
Managed household budgets, analyzing expenses, and making recommendations for cost-saving measures.
Assisted residents with daily hygiene and living tasks.
Executive Assistant
University of Antelope Valley
03.2023 - Current
Prepare correspondence, presentations and other documents
Manage and maintain executives' schedules, appointments, and travel arrangements
Coordinate and arrange meetings and events
Data entry and bookkeeping
Support Athletic travel with finance, hotel and transportation
Developed and maintained filing systems for confidential documents, emails, spreadsheets and other materials
Utilized excellent communication skills to liaise between internal departments, external partners and clients as needed
Managed and organized confidential information to maintain privacy
Efficiently managed incoming and outgoing calls while exercising discretion when handling sensitive information
Monitored inventory levels of office supplies and placed orders when necessary
Created purchase orders for office supplies using cost effective methods
Monitored and managed bank deposits, payroll and tax forms
Set up appointments between drivers and brokers
Entered financial information and payments to reconcile quarterly reports of P & L
Monitored customer accounts for overdue payments while providing friendly reminders via email or phone calls
Organized filing systems for client accounts ensuring easy access when needed
Performed general office duties, such as filing, answering telephones, and handling routine correspondence
Bookkeeper
W.B. Trucking
04.2010 - Current
Monitored and managed bank deposits, payroll and tax forms
Entered financial information and payments to reconcile quarterly reports of P & L
Monitored customer accounts for overdue payments while providing friendly reminders via email or phone calls
Restaurant Manager
Panda Express
08.2006 - 04.2022
Recruit, hire, train, and coach over 30 staff members on customer service skills, food & beverage knowledge, sales, and health & safety standards
Reduced costs by 7% through controls on overtime, operational efficiencies, and reduced waste
Consistently exceed monthly sales goals by a minimum of 10% by training FOH staff on upselling techniques and by creating a featured food and beverage program
Cultivated positive relationships with customers through excellent hospitality services
Analyzed customer feedback and implemented strategies to improve service
Ensured compliance with all applicable federal, state, local laws and regulations regarding food safety, sanitation and labor practices
Managed payroll records accurately ensuring timely payment of wages
Shelter Support Worker at Lower Mainland Purpose Society for Youth and FamiliesShelter Support Worker at Lower Mainland Purpose Society for Youth and Families