Ruby Bautista
San Diego,CA
Summary
Accomplished Case Manager with a proven track record at Catholic Charities Diocese of San Diego, adept in client assessment and emotional awareness. Skilled in both patient support and documentation, I excel in fostering community outreach and building strong relationships. My approach has significantly enhanced client satisfaction and operational efficiency. Focused Social Services Director proudly offering many years of experience hiring, mentoring, and training talented staff members. Flexible professional knowledgeable in laws related to welfare and crisis intervention. Skilled and smart leader remains calm in stressful environments.
Overview
14
14
years of professional experience
Work History
Case Manager
catholic Charities Diocese of San Diego
San Diego, CA
01.2024 - Current
- Monitor the shelter and make reports in daily log as required by supervisor and program design.
- Perform client intake, Welcome new clients, inform them of the support available to them and provide support services, food, hygiene items, clothing, and shelter.
- Perform various sheltering-related duties such as organizing and distributing supply deliveries like driving clients to ER, airport and picking up prescriptions.
- Enforce program limits, policies, and procedures.
- Provide crisis intervention as needed, including determining when it is necessary to involve other staff, the Supervisor, Program Manager, or the authorities.
- Ensure stairwells are “clear” of barriers and/or unauthorized persons attempting entry to facility.
Cook/Prep/Trainer
Flower Child
San Diego, CA
07.2021 - 12.2023
- Collaborated with chefs to create menus that incorporated various ingredients and flavors while ensuring efficiency in production process.
- Assisted with inventory management by tracking supplies needed for daily operations.
- Coached prep cook employees on knife skills, stocking stations, proper food handling practices, and other related tasks.
- Monitored workstations to identify areas needing improvement in order to increase efficiency and safety measures.
- Ensured that all kitchen equipment was properly maintained and cleaned regularly.
- Provided guidance and support to employees during their training period.
- Created detailed recipes with step-by-step instructions for kitchen staff to use when preparing foods.
Floor Supervisor Cinema
Cinepolis
Del Mar, CA
04.2011 - 07.2021
- Ensured compliance with safety regulations and company policies.
- Maintained a clean, organized, and safe work environment at all times.
- Analyzed financial statements, such as balance sheets and income statements, for accuracy.
- Resolved customer complaints quickly and efficiently while maintaining high levels of customer satisfaction.
- Performed daily opening and closing procedures according to established guidelines.
- Scheduled staff shifts and assigned duties to ensure efficient workflow.
- Monitored inventory levels and placed orders for additional stock as required.
- Supervised and evaluated staff performance, providing feedback and guidance as needed.
- Processed customer payments accurately and efficiently.
- Assisted with the hiring process by screening resumes, conducting interviews, and making recommendations for hire.
- Tracked sales data on a weekly basis to identify trends or patterns in customer behavior.
- Managed cash register operations including deposits, withdrawals, transfers.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Organized and updated schedules to optimize coverage for expected customer demands.
Kitchen Prep Lead
Mendocino Farms
San Diego, CA
08.2018 - 12.2020
- Ensured that all food items were prepared according to established recipes and standards.
- Measured ingredients accurately using measuring cups and spoons.
- Organized workstations with appropriate supplies tools and equipment for efficient workflow.
- Communicated effectively with team members about daily tasks assignments schedule changes special requests.
- Maintained cleanliness of kitchen by sweeping mopping washing dishes disposing trash.
- Stored food in designated containers and storage areas following wrapping labeling dating and rotation procedures.
- Stocked kitchen with necessary supplies such as seasonings, condiments, spices, and other ingredients.
- Complied with sanitation regulations while cleaning storing prepping and serving food items.
- Checked quality of ingredients received from suppliers ensuring freshness accuracy of order quantity.
- Observed food handling and sanitation procedures to safeguard against forborne illnesses.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Education
High School Diploma -
Sweetwater High
Chula Vista, CASkills
- Patient support
- Report writing
- Case management tracking
- Client assessment
- Time management
- Community outreach
- Referral coordination
- Decision-making
- Vulnerable population awareness
- Social work
- Relationship building
- HIPAA compliance
- Emotional awareness
- Active listening
- Case management
- Documentation and reporting
Languages
English
Professional
Spanish
Professional
Timeline
Case Manager
catholic Charities Diocese of San Diego
01.2024 - Current
Cook/Prep/Trainer
Flower Child
07.2021 - 12.2023
Kitchen Prep Lead
Mendocino Farms
08.2018 - 12.2020
Floor Supervisor Cinema
Cinepolis
04.2011 - 07.2021
High School Diploma -
Sweetwater High
Similar Profiles
Amalia Estefania EspinozaAmalia Estefania Espinoza
Case Manager at Catholic Charities Diocese of San DiegoCase Manager at Catholic Charities Diocese of San Diego
Israel CardenasIsrael Cardenas
Shelter Cade Aide at Catholic Charities Diocese of San DiegoShelter Cade Aide at Catholic Charities Diocese of San Diego
Gemma Prado de BarreraGemma Prado de Barrera
Case Manager at Catholic Charities of San DiegoCase Manager at Catholic Charities of San Diego