Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ruby Brewi

Orchard Park

Summary

Results-driven professional seeking to embark on a new career journey into remote working while pursuing a MA degree, bringing along hands-on experience in administration, operations management and client engagement. Adopts a consultative selling approach to ensure specific client requirements are met whilst focusing on exceeding their expectations for service quality. Holds strong communication and interpersonal skills, able to build strong relationships and resolving complex issues. Commercially astute and entrepreneurial with an instinct for identifying and maximizing new business opportunities. Works well in a team and excels within fast-paced environments.

Overview

17
17
years of professional experience

Work History

Freelance Reseller

Freelance Reseller
01.2021 - Current
  • Sourced for and sold vintage products to a wide clientele across USA, securing items based on specific requests and needs, then conducting market research to determine pricing and value before finalizing sale and shipping items
  • Managed a portfolio of clients, regularly checking in on what they are searching for and acquiring accordingly
  • Handled all digital aspects including product listing, negotiations, invoicing and shipping through to delivery

Personal Assistant to Founder

Melinda's Children's Parties
01.2015 - 01.2021
  • Oversaw all PA activities spanning across correspondence handling, daily errands, clerical duties, recordkeeping, scheduling, maintaining appointments, travel arrangements, lodging, logistics and all relevant documentation
  • Attended to emails, calls and in-person queries, serving as the founder's representative in regards to questions, concerns and feedback, conveying all information to founder with proposed solutions and potential strategies
  • Reviewed expenditure and identified ways to reduce spending while maintaining quality standards and timelines

Activity Specialist

YMCA
01.2014 - 01.2015
  • Designed and implemented fun, educational activities and diverse recreational programs for children ages 5 to 14, monitoring engagement and participation to gather effectiveness and interest levels; adjusting accordingly
  • Backend duties included budgeting, cost control, conducting market research on potential activities, maintaining records and monitoring KPIs on achieving goals, while ensuring a safe and inclusive environment for all children
  • Regularly reviewed existing processes, procedures, best practices and activity performance to determine key gaps and implement changes that have resulted in increased participation, improved quality and learning outcomes

Community Health Educator

Urban Health Plan
01.2010 - 01.2011
  • Educated patients from pre-teens to adults on managing pregnancies, utilizing contraceptives, preventing STDs and having a healthy lifestyle, ranging from 1-2-1 to group workshops, conferences, presentations, talks, fairs and events
  • Enabled clients to receive medical assistance they require by screening and conducting assessments to determine needs and initiate appropriate referrals, providing relevant information to assist with understanding the processes
  • Regularly updated educational materials and public health surveys in line with industry changes, trends, health programs, emerging tools and technologies, maintaining records and producing reports for seamless referencing

Leasing Agent

Southgate Towers Apartments
01.2008 - 01.2010
  • First and main point of contact for all prospective tenants and residents, effectively aligning their preferences and needs with available units and facilitating the entire process from showings to negotiating terms and signing leases
  • Engaged government agencies to conduct background checks, credit scores, rental eligibility and relevant records
  • Liaison between existing tenants and property management team by overseeing contract/lease renewals, resolving conflicts and conveying ongoing issues to internal teams in regards to quality, safety and improving service standards

Administrative Assistant

Blue Sky Miami
01.2008 - 12.2008
  • Cross-functional team member, able to fulfil the entire administrative function spanning across recordkeeping, database updates, filing, note-taking, scheduling appointments, processing invoices and purchase orders
  • Ensured undisrupted office and business continuity by arranging and coordinating travel and lodging, ordering office supplies based on monitored inventory levels and responding swiftly to complaints and incoming visitor queries
  • Improved operational efficiencies by introducing new processes and onboarding staff on maximizing new functions

Education

MA - Communication & Media

Southern New Hampshire University
01.2024

BA - Communication & Media

SUNY New Paltz
01.2007

Skills

  • Relationship Management
  • Process & System Optimization
  • Diligent with Attention to Detail
  • Business Administration
  • Reception
  • Digital Operations & Order Processing
  • Structured
  • Flexible
  • Adaptable
  • Customer Service
  • Stakeholder Relations
  • Presentation Skills
  • Event Planning
  • Continuous Improvement
  • Microsoft Office Suite

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Freelance Reseller

Freelance Reseller
01.2021 - Current

Personal Assistant to Founder

Melinda's Children's Parties
01.2015 - 01.2021

Activity Specialist

YMCA
01.2014 - 01.2015

Community Health Educator

Urban Health Plan
01.2010 - 01.2011

Leasing Agent

Southgate Towers Apartments
01.2008 - 01.2010

Administrative Assistant

Blue Sky Miami
01.2008 - 12.2008

BA - Communication & Media

SUNY New Paltz

MA - Communication & Media

Southern New Hampshire University

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Ruby Brewi