Summary
Overview
Work History
Education
Skills
Timeline
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Ruby Carrera-Walker

Chico,CA

Summary

Growing up in Walnut Creek and attending Las Lomas High School, I've always had a strong work ethic. I started working at the age of 15, which taught me the value of responsibility and perseverance early on. This experience has fueled my motivation and drive to achieve my goals, no matter the challenges.

Overview

3
3
years of professional experience

Work History

Swim Teacher

Myself
05.2021 - 08.2024
  • As an individual swim teacher, you are responsible for providing personalized swimming instruction to students of all ages and skill levels, ensuring they learn proper techniques and water safety. You also create tailored lesson plans to meet each student's unique needs and progress, and making a supportive and encouraging learning environment.

Lifeguard

Rudgear Estates
04.2021 - 08.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Front Desk Receptionist

Christmas Tree Farm
11.2023 - 12.2023
  • Streamlined front desk operations for increased efficiency and improved customer service.
  • Improved overall guest experience by maintaining a clean and welcoming reception area.
  • Enhanced guest satisfaction by providing efficient check-in and check-out processes.
  • Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.

Front Desk Receptionist

Row House 14
11.2022 - 04.2023
  • Working as front desk at the Row House involves a variety of duties,all to which are crucial to providing an excellent customer experience. As a front desk associate, you're often the first person guests interact with, so it was my responsibility to greet them warmly and assist them with their check ins and walking them to their seat. I also handled phone calls, mange classes, and respond to guests queries promptly. Problem solving is a big part of the role too, as you'll need to address any issues or complaints that come up.This job was a role that required great communication skills, attention to detail, and a friendly demanor,

Retail Sales Associate

Lucky Brand
11.2021 - 01.2022
  • As a sales associate, my primary duties revolve around providing excellent customer service. This included assisting customers in finding the clothes they needed, answering any questions they might have about the merchandise, and processing transactions at the cash register. I was also responsible for maintaining the appearance of the store by restocking shelves and ensuring that displays are neat and attractive.Additionally, I helped handle returns or exchanges and help resolve any customer complaints. It was a role that required strong communication skills, a friendly attitude and a thorough understanding of the products you're selling.

Education

High School Diploma -

Las Lomas High School
Walnut Creek, CA
05-2024

Skills

  • Safety Guidelines
  • Program Development
  • CPR Certified
  • Positive Reinforcement
  • Group management
  • Skills Assessment
  • Calendar Management
  • Front Office Support
  • Information Protection
  • Credit and cash payments
  • Guest Services
  • Customer Service
  • Administrative Skills
  • Listening Skills
  • Office Management
  • Front Desk Management
  • Oral and written communications
  • Problem-solving skills
  • Administrative Support
  • Time Management
  • Documentation

Timeline

Front Desk Receptionist

Christmas Tree Farm
11.2023 - 12.2023

Front Desk Receptionist

Row House 14
11.2022 - 04.2023

Retail Sales Associate

Lucky Brand
11.2021 - 01.2022

Swim Teacher

Myself
05.2021 - 08.2024

Lifeguard

Rudgear Estates
04.2021 - 08.2024

High School Diploma -

Las Lomas High School

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Ruby Carrera-Walker