Ruby Cole
Southaven
Summary
Accomplished professional specializing in enhancing operational efficiency and training initiatives. Demonstrated success in financial management and strategic planning, poised to leverage expertise to drive impactful organizational improvements.
Overview
18
18
years of professional experience
Work History
Director of Administration
IRS Chief Financial Officer: Financial Management
Memphis
12.2019 - 09.2025
- Oversaw operation of administrative services, finances, contract negotiation, and fulfillment, customer service and marketing divisions.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Fostered team collaboration and communication to enhance performance and achieve organizational objectives.
- Led financial management initiatives to enhance operational efficiency across departments.
- Developed and implemented budget management strategies to optimize financial performance and resource utilization.
- Implemented policy changes to improve operational procedures and internal controls.
- Facilitated training sessions to elevate team performance and enhance skill sets.
- Developed and implemented organizational policies and procedures to ensure efficient operations.
- Managed busy calendar for executive team, planning and preparing meetings and communications.
Staff Assistant to Directors
IRS Various Offices
Memphis
05.2007 - 12.2019
- Served as liaison between department and external contacts to facilitate clear communication.
- Coordinated communication between departments to ensure timely information flow.
- Assisted in preparing reports and documents for internal audits and reviews.
- Supported staff with administrative tasks to enhance workflow efficiency.
- Prepared documents such as memos, letters, invoices, reports and other materials for distribution.
- Assisted in preparing agendas for meetings held by senior management team.
- Assisted with special projects upon request from management team.
- Provided HR administrative assistance to management team.
- Performed accounting or financial analysis.
Education
Bachelor of Science - Accounting
Alcorn State University
Lorman, MS05-1984
Skills
- Project coordination
- Operational efficiency
- Lean Six Sigma Black Belt for process improvement
- Certified behavioral interviewer
- Certified Leading Teams Instructor
- Certified Fundamentals of Leadership Instructor
- Change management champion
- Employee training
- Strategic planning
- Organizational leadership
- Human resources management
- Business process reengineering
Timeline
Director of Administration
IRS Chief Financial Officer: Financial Management
12.2019 - 09.2025
Staff Assistant to Directors
IRS Various Offices
05.2007 - 12.2019
Bachelor of Science - Accounting
Alcorn State University