Well-qualified Realtor/Veteran with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Realtor
EXp Realty, LLC
01.2023 - Current
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Prepared and presented contracts and other legal documents to clients.
Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Developed and maintained relationships with clients through networking, postcards, and cold calling.
Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
Developed and implemented marketing strategies to maximize sales and attract new clients.
Wheeled Vehicle Mechanic (91B)
Texas Army National Guard
04.2018 - 04.2024
Assessed vehicles to identify degree of malfunction or damage.
Reduced operational downtime by quickly identifying causes of malfunctions using diagnostic equipment.
Ensured mission success by maintaining and repairing critical support vehicles such as ambulances, cargo trucks, and fuel tankers.
Mentored junior mechanics in proper repair techniques and procedures, fostering a culture of continuous learning and improvement.
Increased unit readiness by troubleshooting, diagnosing, and repairing mechanical issues promptly and efficiently.
Maintained accurate records of vehicle repairs and parts inventory, streamlining the ordering process for replacement components.
Server
El Norteño 2
06.2022 - 10.2023
Increased sales significantly by upselling higher-end products to customers.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Administrative Assistant/Realtor at Pittsburgh Home Girls LLC/eXp Realty LLCAdministrative Assistant/Realtor at Pittsburgh Home Girls LLC/eXp Realty LLC