Summary
Overview
Work History
Education
Skills
Timeline
Generic

RUBY DELAGARZA

Corpus Christi,TX

Summary

Dedicated professional known for adaptability and a proactive approach to learning. Demonstrates a strong work ethic and effective communication skills, contributing positively to team dynamics and organizational objectives. Core competencies include problem-solving and collaboration, aimed at supporting continuous improvement within the team.

Overview

30
30
years of professional experience

Work History

Patient Support Specialist

Blink Rx
02.2024 - Current
  • Assist customers with issues and concerns they are experiencing
  • Document call related information for auditing and reporting purposes
  • Maintain and update customer information as necessary
  • Create account for new customers
  • Process online prescriptions
  • Track online prescription orders

Office Manager

ABU Gutters
Corpus Christi, TX
03.2020 - 10.2023
  • Evaluate customer issues and complaints and develop amicable solutions
  • Supervise and coordinate work staff
  • Coordinate and maintain office supplies as well as supplies for warehouses
  • Balance daily deposits and petty cash as required and prepare bank deposits
  • Interview, hire, and onboard new employees with qualifications matching requirements
  • Oversee accounts payable and accounts receivable duties and interactions with vendors
  • Create a daily schedule for the sales team and installation crew using JobNimbus
  • Process payroll through ADP software

Assistant Property Manager

GVA
Corpus Christi, TX
03.2019 - 12.2020
  • Prepared resident legal notices in line with standards governing residential properties
  • Worked with maintenance teams to handle in-hours and out-of-hours repair needs
  • Connected regularly with tenants to check on needs and proactively resolve concerns
  • Coordinated evictions via standard approaches and with assistance of law enforcement in complex cases
  • Managed routine rental payments and followed up on delinquencies to keep accounts current
  • Prepared regular reports for property activities and rent collections
  • Planned and directed social activities to engage residents and increase overall satisfaction
  • Handled residents' issues quickly to help maintain occupancy and avoid issues such as rent non-payment
  • Inspected units at key times such as move-in and move-out to evaluate conditions, determine maintenance needs, and assess fees for damages
  • Ordered and maintained adequate inventory of office supplies for routine use
  • Maintained contact with insurance carriers, fire departments, and law enforcement to coordinate emergency management plans
  • Attracted new residents with fresh and creative promotions targeted to attract desired individuals and families
  • Oversaw total operation, maintenance and administration of Indigo property with 223 units
  • Completed frequent, routine inspections of buildings, facilities and equipment to identify repair needs
  • Worked with qualified repairers to keep properties and grounds up to modern standards
  • Worked with leasing agents to market vacancies and keep occupancy rates high

Assistant Property Manager

Bluestone Asset Management
Corpus Christi, TX
03.2016 - 03.2019
  • Showed property with planned appointments and unscheduled visits to help close vacancies
  • Verified lease agreement information to prevent errors and future complications with tenants
  • Inspected units at key times such as move-in and move-out to evaluate conditions, determine maintenance needs, and assess fees for damages
  • Managed routine rental payments and followed up on delinquencies to keep accounts current
  • Handled residents' issues quickly to help maintain occupancy and avoid issues such as rent non-payment
  • Worked with maintenance teams to handle in-hours and out-of-hours repair needs
  • Developed and maintained property filing and tracking systems for key reports and documents
  • Coordinated evictions via standard approaches and with assistance of law enforcement in complex cases
  • Prepared regular reports for Sunchase property activities and rent collections
  • Organized events to engage residents and build a strong sense of community

Supply Technician

L3 Communications
Corpus Christi, TX
03.2009 - 03.2014
  • Supported a direct production shop for the Corpus Christi Army Depot
  • Adhered to and met all monthly production schedules for repaired aircraft
  • Managed part movement and repairs
  • Processed production orders and received material
  • Reported any delays in production to the Program Manager
  • Monitored inventory continuously and factored in the demand projections to place the correct orders
  • Kept pricing structures in line with actual logistics costs
  • Prepared monthly reports detailing logistics performance and inventory data
  • Maintained exceptional accuracy and efficiency in order picking, pick rate, and data entry

Document Specialist

Serco
Corpus Christi, TX
10.2008 - 03.2009
  • Verified and reviewed repaired aircraft documents for the Corpus Christi Army Depot to determine format, completeness, and compliance with contractual requirements
  • Scanned and indexed incoming documents, inputting created data files into all necessary document management systems
  • Assisted with document corrections, including re-indexing, deduplication, and other clerical tasks
  • Performed quality analysis of paper documents, confirming legibility and integrity of all included information
  • Inspected and maintained document management equipment, including scanners, copiers, printers, and other electronic devices
  • Personally retrieved and delivered sensitive documents to appropriate personnel, maintaining a documented chain of custody for confidential data
  • Utilized company's filing system by scanning hard copy documents

Data Entry Clerk

Financial Management Associates
Corpus Christi, TX
08.2005 - 09.2008
  • Stored repaired aircraft records and related materials as backups for digital data for the Corpus Christi Army Depot
  • Comparing the digital data with source documents to identify and correct data entry errors
  • Compiled, sorted and verified the original documents prior to data entry
  • Followed established guidelines and procedures
  • Keep the work area organized and clutter-free
  • Loaded machines with source media to capture data points

Customer Service Representative

First Data
Corpus Christi, TX
02.1995 - 08.2005
  • Answered a high volume of inbound calls to assist taxpayers in processing payments to the IRS or in enrolling into EFTPS
  • Addressed customer concerns and complaints, resolving issues quickly and efficiently
  • Managed details of completing tax payments for the IRS for Federal, State, and City taxes with the customer
  • Directed individuals on usage and benefits of self-service tools
  • Routed inquiries or escalated calls outside the area of expertise to the appropriate department or employee

Education

High School Diploma -

W.B. Ray High School
Corpus Christi, TX
05.1993

Skills

  • Microsoft Office
  • Accounts payable and receivable
  • QuickBooks
  • Operations management
  • Inventory control
  • Administrative support
  • Payroll (ADP)
  • Customer service
  • Data entry proficiency
  • Patient confidentiality
  • Problem-solving abilities
  • Records Management
  • Professionalism
  • Multitasking Abilities
  • Empathetic communication

Timeline

Patient Support Specialist

Blink Rx
02.2024 - Current

Office Manager

ABU Gutters
03.2020 - 10.2023

Assistant Property Manager

GVA
03.2019 - 12.2020

Assistant Property Manager

Bluestone Asset Management
03.2016 - 03.2019

Supply Technician

L3 Communications
03.2009 - 03.2014

Document Specialist

Serco
10.2008 - 03.2009

Data Entry Clerk

Financial Management Associates
08.2005 - 09.2008

Customer Service Representative

First Data
02.1995 - 08.2005

High School Diploma -

W.B. Ray High School
RUBY DELAGARZA