RUBY DELAGARZA
Corpus Christi,TX
Summary
Dedicated professional known for adaptability and a proactive approach to learning. Demonstrates a strong work ethic and effective communication skills, contributing positively to team dynamics and organizational objectives. Core competencies include problem-solving and collaboration, aimed at supporting continuous improvement within the team.
Overview
30
30
years of professional experience
Work History
Patient Support Specialist
Blink Rx
02.2024 - Current
- Assist customers with issues and concerns they are experiencing
- Document call related information for auditing and reporting purposes
- Maintain and update customer information as necessary
- Create account for new customers
- Process online prescriptions
- Track online prescription orders
Office Manager
ABU Gutters
Corpus Christi, TX
03.2020 - 10.2023
- Evaluate customer issues and complaints and develop amicable solutions
- Supervise and coordinate work staff
- Coordinate and maintain office supplies as well as supplies for warehouses
- Balance daily deposits and petty cash as required and prepare bank deposits
- Interview, hire, and onboard new employees with qualifications matching requirements
- Oversee accounts payable and accounts receivable duties and interactions with vendors
- Create a daily schedule for the sales team and installation crew using JobNimbus
- Process payroll through ADP software
Assistant Property Manager
GVA
Corpus Christi, TX
03.2019 - 12.2020
- Prepared resident legal notices in line with standards governing residential properties
- Worked with maintenance teams to handle in-hours and out-of-hours repair needs
- Connected regularly with tenants to check on needs and proactively resolve concerns
- Coordinated evictions via standard approaches and with assistance of law enforcement in complex cases
- Managed routine rental payments and followed up on delinquencies to keep accounts current
- Prepared regular reports for property activities and rent collections
- Planned and directed social activities to engage residents and increase overall satisfaction
- Handled residents' issues quickly to help maintain occupancy and avoid issues such as rent non-payment
- Inspected units at key times such as move-in and move-out to evaluate conditions, determine maintenance needs, and assess fees for damages
- Ordered and maintained adequate inventory of office supplies for routine use
- Maintained contact with insurance carriers, fire departments, and law enforcement to coordinate emergency management plans
- Attracted new residents with fresh and creative promotions targeted to attract desired individuals and families
- Oversaw total operation, maintenance and administration of Indigo property with 223 units
- Completed frequent, routine inspections of buildings, facilities and equipment to identify repair needs
- Worked with qualified repairers to keep properties and grounds up to modern standards
- Worked with leasing agents to market vacancies and keep occupancy rates high
Assistant Property Manager
Bluestone Asset Management
Corpus Christi, TX
03.2016 - 03.2019
- Showed property with planned appointments and unscheduled visits to help close vacancies
- Verified lease agreement information to prevent errors and future complications with tenants
- Inspected units at key times such as move-in and move-out to evaluate conditions, determine maintenance needs, and assess fees for damages
- Managed routine rental payments and followed up on delinquencies to keep accounts current
- Handled residents' issues quickly to help maintain occupancy and avoid issues such as rent non-payment
- Worked with maintenance teams to handle in-hours and out-of-hours repair needs
- Developed and maintained property filing and tracking systems for key reports and documents
- Coordinated evictions via standard approaches and with assistance of law enforcement in complex cases
- Prepared regular reports for Sunchase property activities and rent collections
- Organized events to engage residents and build a strong sense of community
Supply Technician
L3 Communications
Corpus Christi, TX
03.2009 - 03.2014
- Supported a direct production shop for the Corpus Christi Army Depot
- Adhered to and met all monthly production schedules for repaired aircraft
- Managed part movement and repairs
- Processed production orders and received material
- Reported any delays in production to the Program Manager
- Monitored inventory continuously and factored in the demand projections to place the correct orders
- Kept pricing structures in line with actual logistics costs
- Prepared monthly reports detailing logistics performance and inventory data
- Maintained exceptional accuracy and efficiency in order picking, pick rate, and data entry
Document Specialist
Serco
Corpus Christi, TX
10.2008 - 03.2009
- Verified and reviewed repaired aircraft documents for the Corpus Christi Army Depot to determine format, completeness, and compliance with contractual requirements
- Scanned and indexed incoming documents, inputting created data files into all necessary document management systems
- Assisted with document corrections, including re-indexing, deduplication, and other clerical tasks
- Performed quality analysis of paper documents, confirming legibility and integrity of all included information
- Inspected and maintained document management equipment, including scanners, copiers, printers, and other electronic devices
- Personally retrieved and delivered sensitive documents to appropriate personnel, maintaining a documented chain of custody for confidential data
- Utilized company's filing system by scanning hard copy documents
Data Entry Clerk
Financial Management Associates
Corpus Christi, TX
08.2005 - 09.2008
- Stored repaired aircraft records and related materials as backups for digital data for the Corpus Christi Army Depot
- Comparing the digital data with source documents to identify and correct data entry errors
- Compiled, sorted and verified the original documents prior to data entry
- Followed established guidelines and procedures
- Keep the work area organized and clutter-free
- Loaded machines with source media to capture data points
Customer Service Representative
First Data
Corpus Christi, TX
02.1995 - 08.2005
- Answered a high volume of inbound calls to assist taxpayers in processing payments to the IRS or in enrolling into EFTPS
- Addressed customer concerns and complaints, resolving issues quickly and efficiently
- Managed details of completing tax payments for the IRS for Federal, State, and City taxes with the customer
- Directed individuals on usage and benefits of self-service tools
- Routed inquiries or escalated calls outside the area of expertise to the appropriate department or employee
Education
High School Diploma -
W.B. Ray High School
Corpus Christi, TX05.1993
Skills
- Microsoft Office
- Accounts payable and receivable
- QuickBooks
- Operations management
- Inventory control
- Administrative support
- Payroll (ADP)
- Customer service
- Data entry proficiency
- Patient confidentiality
- Problem-solving abilities
- Records Management
- Professionalism
- Multitasking Abilities
- Empathetic communication
Timeline
Patient Support Specialist
Blink Rx
02.2024 - Current
Office Manager
ABU Gutters
03.2020 - 10.2023
Assistant Property Manager
GVA
03.2019 - 12.2020
Assistant Property Manager
Bluestone Asset Management
03.2016 - 03.2019
Supply Technician
L3 Communications
03.2009 - 03.2014
Document Specialist
Serco
10.2008 - 03.2009
Data Entry Clerk
Financial Management Associates
08.2005 - 09.2008
Customer Service Representative
First Data
02.1995 - 08.2005
High School Diploma -
W.B. Ray High School
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