RUBY EFFAH-AMOATENG
Newtown,PA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Operational Coordinator
NEW JERSEY ALLIED HEALTH TRAINING INSTITUTE
08.2016 - Current
- Identify problems in operations process and resolve them in quickly and timely manner
- Assist instructors in day-to-day coordination and management the school monitor, control and manage business operations to meet customer expectations and company goals
- Liaise between customer and management to ensure smooth operations delivery
- Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines
- Ensure compliance with company standards and procedures
- Build and maintain strong customer relationship through regular meetings and communications
- Evaluate current operational performance and provide strategic plan for improvements
- Maintain clear and accurate operations documents/procedures for reference purposes.
Central Sterile Technician
OVERLOOK MEDICAL CENTER
09.2017 - 01.2019
- Decontaminate soiled instruments
- Prepare and pack unsterile surgical instruments
- Sterilize unsterile surgical instruments
- Pick items on preference lists for scheduled cases
- Customer services
- RUBY OKAIJAH, B.A Page 2 of 2 (Experience
Front Desk Representative
YMCA OF UNION COUNTY
11.2012 - 03.2016
- Developed and maintained office forms and procedures
- Answered central telephone system and directed calls accordingly
- Responded to inquiries from employees, citizens and others and refereed when necessary to the appropriate person or department
- Prepared outgoing mail; sorted and distributed incoming mails
- Typed and edited reports, memorandum and other Microsoft office suites
- Assisted the public with the use of department facilities
- Maintained office supply inventory.
Summer Intern
DEUTSCHE BANK
06.2009 - 08.2009
- Organized and maintained client files
- Maintained ISO 9001 Procedures database
- Analyzed excel spreadsheets
Education
Bachelor of Arts - Public Administration, Health Education
Kean University
Union, NJAssociate of Arts - Arts, General Science
Essex County College
Newark, NJMBA - Business Administration, Human Resource
Walden University
Minneota, MN07.2023
Skills
- EXPERTISE:
- Training & Developments -Project Development & Management
- Planning -Strong Leadership Skills
- Microsoft Suite - Analytical skills
- Electronic Health Record software (EHR)
- Hiring and Onboarding
- Database Maintenance
- Records Organization and Management
- Budget Controls
- Manage Operations
- Inventory Tracking and Management
- Client Assessments
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved enrollment declines which led to an increase in our total number of enrollment
- Achieved student success by completing periodic check-ins reporting back with accuracy and efficiency.
- Achieved higher testimonials from students by effectively helping with the transition from student to employees.
Affiliations
Dean’s List, Essex County College 2009 – 2010
Member of National Honor Society January 2009 – Present
Provisional Member of the Kean University Pi Alpha Alpha 2016 – Present
International Association of Healthcare Central Service Material Management 2015 – Present
Certified Life Insurance Producer PRIMEICA 2016 – Present
Timeline
Central Sterile Technician
OVERLOOK MEDICAL CENTER
09.2017 - 01.2019
Operational Coordinator
NEW JERSEY ALLIED HEALTH TRAINING INSTITUTE
08.2016 - Current
Front Desk Representative
YMCA OF UNION COUNTY
11.2012 - 03.2016
Summer Intern
DEUTSCHE BANK
06.2009 - 08.2009
Bachelor of Arts - Public Administration, Health Education
Kean University
Associate of Arts - Arts, General Science
Essex County College
MBA - Business Administration, Human Resource
Walden University
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