Customer Service Specialist Head Cashier
Lowes Home Improvment
09.2025 - Current
- Assisted customers in locating products and resolving inquiries effectively.
- Processed transactions accurately using point-of-sale systems.
- Handled cash and managed register operations with attention to detail.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to ensure efficient store operations during peak hours.
- Adapted quickly to changing customer needs and store policies to provide optimal service.
- Supported inventory management by restocking shelves and monitoring product availability.
- Counted money in drawers at beginning and end of each shift.
- Managed returns and exchanges with efficiency, minimizing any inconvenience to customers while adhering to company policies.
- Trained new hires on company policies and best practices, fostering a positive team environment.
- Implemented loss prevention strategies, reducing incidents of theft and shrinkage in the store.
- Resolved customer complaints with professionalism and empathy, ensuring repeat business and loyalty.
