Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Health Assistant
Avalon Schools K-12, LBUSD
Avalon
08.2019 - Current
Provide a variety of health services to students
Administer first aid to ill or injured students; perform CPR; take temperatures; distribute adhesive bandages, ice and compresses as necessary; administer medications including Epi-Pens; maintain log of students coming into the health office
Prepare and maintain a variety of records and compliance reports
Operate a variety of office equipment including a computer; operate standard health office instruments and equipment
Assist in the facilitation and preparation of health screenings and immunization programs
Administrative Assistant
Catalina Island Medical Center
Avalon
09.2016 - 04.2019
Post charges and payments to patient accounts, send out billing
Track and report Quality measurements for the department
Introduction and Orientation schedule for all new travel staff
Maintain and adjust schedules as needed for Physical Therapy Department
Coordinate paperwork for new patients, verify orders, insurance and authorizations
Provide a positive work flow for the providers
Assist Physical Therapy providers with any clerical needs
Maintain and track patient wait list
Assistance with housing schedules for travel staff as well as contracted employees
Assist CNO/COO with projects, as well as day to day duties such as meeting coordination, staffing, disaster resource, community relations, clerical work, meeting minutes, assist with audits and grants
C.A.R.E.S Team Leader
Catalina Island Medical Center
Avalon
01.2016 - 04.2019
I was selected by our Administrative team to lead a group of peers to improve peer to peer relations, as well as Patient satisfaction
I was also in charge of leading our team with hospital events, including hospital parties, fundraising, health fairs, and community events with the accompanying expense reports
Disaster Team Member
Catalina Island Medical Center
Avalon
01.2016 - 04.2019
Ensuring the environment of care program addresses all life safety, and environmental needs under the supervision and guidance of the Director, Support Services
The position is also responsible for assisting to ensure compliance with Emergency Preparedness regulations
The position ensures compliance with all regulatory requirements pertaining to environmental safety, including emergency preparedness, hazardous materials and/or waste, workplace health and safety, and acts as a team member between the organization and the city, county, state and federal agencies for safety activities as indicated
Trainings include but not limited too- Active shooter, Bomb threats, Communicable disease, tourniquet training, airborne threats
Therapy Services Coordinator
Catalina Island Medical Center
Avalon
09.2015 - 04.2019
Process billing claims, including revenue spreadsheets, posting patient account transactions
Bookkeeping, scheduling patients, calling patients to remind them of appointments, answering and routing calls
Obtain insurance prior authorizations for all therapy and radiology services
Provide training assistance in our EMR system for new therapists and help with problem solving
Scanning of documents, filling, faxing, and day to day tasks that may occur
Medical Receptionist
Catalina Island Medical Center
Avalon
05.2015 - 09.2015
Bookkeeping, posting billing transactions greeting and scheduling patients and visitors
Calling patients to remind them of appointments, answering and routing calls
Processing transactions, and keeping paperwork organized
Spa Coordinator
Island Breeze Spa & Salon
Avalon
01.2013 - 12.2014
Opening and closing shop
Posted transactions for nightly batch reports and monthly sales reports
Assisted with payroll, answering multiple phone calls, taking reservations, processing sales, filling, responding to multiple emails, resolving Employee conflicts, Bank & Post office errands, resolving computer issues, Marketing, and employee scheduling
Bi-weekly inventory, and Cleaning
Ordered products and helped clients with whatever they needed
I was also Acting Manager of the company while by boss was on vacation in November 2013 for 1 week and again in December 2013 for three weeks
Education
COVID-19 Contact Tracing Certificate -
John Hopkins
06.2020
Billing and Coding Specialist -
Ashworth College
01.2017
FEMA Certification - 100 & 200
BLS Certified -
CPR Certified -
Skills
Word
Microsoft Office
QuickBooks
Excel
Google Sheets
Working well under pressure
Clear communicator
Reliable
Organization skills
Time management skills
First aid administration
Record keeping
Compliance reporting
Quality measurement tracking
EMR training support
Team leadership
Effective communication
Problem solving
Community outreach
Conflict resolution
Volunteer Experience
PTA Board President, Oversee and coordinate the work of an executive board, Preside at PTA board and association meetings, Serve as the official contact and representative of a PTA
PTA Board Treasurer, Responsible for all income and expenditures, Preparation of books for internal audit, Presentation of financial reports at meetings
PTA Board VP of Communications, Help PTA members and the public understand PTA's impact, Manage communications and publications