RUBY E. POZOS
Communications/Education Foundation Clerk, Pearland ISD
Friendswood
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
18
18
years of professional experience
1
1
Language
Work History
Communications/Education Foundation Clerk
Pearland Independent School District
10.2023 - Current
- Assist with meeting and event planning as requested
- Items include but are not limited to, room reservations, placing supply orders, catering, fielding calls for event-related questions and RSVPs, maintaining databases in Microsoft Excel, assisting in pre/post event logistics, and meeting set up and break down
- Maintain inventory and order office supplies for Communications Department/Education Foundation
- Manage breakroom and Communications copier
- Copier responsibilities include placing service calls, maintaining paper inventory and ordering supplies
- Assist with Education Foundation financials including receiving and logging foundation contributions, bank deposits, processing payments and check requests and communicating with the director and contracted bookkeeper regarding financial matters
- Assist the Education Foundation Director with board meetings, including but not limited to accurately recording minutes during the board meetings and room setup
Special Programs Clerk
Pearland Independent School District
12.2022 - 10.2023
- Greet, assist and direct guests to appropriate staff within department
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner
- Assist in reviewing student documentation and maintaining HIPAA laws
- Facilitated communication between departments through prompt forwarding of messages and coordination of inter-departmental meetings
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary
- Enhanced office organization with regular maintenance of files, records, and supplies inventory
- Coordinated the check-out and check-in process for technology equipment, overseeing the inventory and ensuring timely distribution and retrieval at the start and end of each year.
Instructional Aide
International Leadership Of Texas
12.2018 - 08.2022
- Aided teachers in designing and implementing lesson plans to enhance student learning outcomes
- Supported the development of students' critical thinking skills by facilitating group activities and discussions
- Contributed to a positive classroom environment by establishing rapport with students and addressing individual needs
- Provided one-on-one support for students needing additional assistance, improving their understanding of course material
- Participated in professional development opportunities to stay current on best practices in education and improve instructional techniques
- Promoted a culture of inclusivity within the classroom, ensuring all students felt supported and valued during instruction
- Implemented behavior management strategies as directed by lead teacher, maintaining a focused learning environment for all students
- Supported lead teachers during parent-teacher conferences, providing insight into student progress and strategies for continued success
- Provided support during classes, group lessons, and classroom activities
- Maintained safety and security by overseeing students in recess environments
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency
- Copied, organized and distributed classroom assignments or other paperwork
- Taught courses under guidance of senior instructors
- Collaborated with instructional team members to create a cohesive educational experience for all students
- Administered tests such as TELPAS and LAS
Lead Pharmacy Technician
PharmHouse Pharmacy
10.2006 - 12.2018
- Liaison for assisted living facility
- Delivery of medication to ALF and interacting with nursing staff and residents
- Enhanced pharmacy efficiency by streamlining prescription processing and medication dispensing procedures
- Reduced medication errors by implementing a meticulous double-check system for all prescriptions filled
- Ensured patient safety with diligent monitoring of proper dosage instructions
- Improved customer satisfaction, addressing concerns and answering questions about medications and insurance
- Developed strong relationships with healthcare providers, facilitating efficient communication regarding prescription clarifications and adjustments
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity
- Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues
- Maintained compliance with all federal and state regulations related to pharmaceutical operations, ensuring accurate record-keeping and documentation practices
- Implemented new technologies within the pharmacy workflow, increasing overall efficiency and accuracy in daily tasks
- Provided excellent customer service at the point-of-sale counter, efficiently managing transactions while addressing patient inquiries
- Expedited prescription refills requests by promptly contacting prescribers' offices for authorization
- Supervised 4 pharmacy technicians and coordinated day-to-day assignments
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations
- Maintain confidentiality
Education
Associate of Arts - Communications
San Jacinto Community College
Houston, TXCommunications - undefined
University of South Florida
Tampa, FLHigh School Diploma - undefined
East Bay Senior High
Gibsonton, FLSkills
- Proven ability to pick up new skills with ease
- File Maintenance
- Administrative Support
- Database Entry
- Operations Support
- Computer Proficiency
- Time Management
- Attention to Detail
- Confidentiality
- Multitasking Abilities
- Organizational Skills
Accomplishments
- Paraprofessional of the Year, 2022, ILTexas Windmill Lakes Orem High School
- District Wide Paraprofessional of the Year, 2022, International Leadership of Texas
Affiliations
Pearland Little League
Timeline
Communications/Education Foundation Clerk
Pearland Independent School District
10.2023 - Current
Special Programs Clerk
Pearland Independent School District
12.2022 - 10.2023
Instructional Aide
International Leadership Of Texas
12.2018 - 08.2022
Lead Pharmacy Technician
PharmHouse Pharmacy
10.2006 - 12.2018
Communications - undefined
University of South Florida
High School Diploma - undefined
East Bay Senior High
Associate of Arts - Communications
San Jacinto Community College
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