Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ruby Garcia

Gardena,California

Summary

Well-qualified HR Generalist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

13
13
years of professional experience

Work History

Supervisor of HR Operations

Pacsun
Anaheim , California
04.2016 - Current
  • Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Implemented performance review and motivational strategies to elevate HR team results.
  • Evaluated training program success and presented strategic improvement recommendations to upper management.
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Adhered to federal and state over 800+ employees.
  • Worked as effective team member while contributing to local and regional HR projects.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Created organizational filing systems for records, correspondence.
  • Track compliance training throughout organization to ensure timely delivery & completion
  • Monitor ethics hotline to ensure that cases are handled timely & provide support as needed
  • Update on-boarding system as needed to maintain correct new hire paperwork and onboarding workflow.
  • Responsible for standardizing and maintaining a virtual record keeping system for employees records while protecting the confidentiality of the employee information when handling or retrieving records.
  • Created & maintain standard operating procedures SOPs, such as I-9 compliance, record retention and off site record storage.
  • Coordinating and assisting in culture initiatives
  • Support in investigation of EEOC claims
  • Responsible for state and federal poster compliance for each store location & corporate office. Order posters as needed. Provided poster vender with store updates such as a new store opening in specific states or closing stores.
  • Advise HR Partners and other internal HQ Departments regarding record documentation to ensure compliance within organization's practices, procedures and policies. Facilitate record storage and retrieval from off site storage area.
  • Maintain records in a way that meets all the requirements for record retention standards per company policy, legal practices, and record destruction.
  • Maintain accurate and timely collection of I-9 forms for all active employees and rectify if needed using Everify system.
  • Maintain legacy paper I-9's along with active & terminated I-9's.
  • Conduct audits periodically print and mail tentative non confirmation notices and follow TNC are completed within required time limit.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Conserved time and improved workflows by handling special projects and emergency solutions.
  • Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Analyzed issues and employed improvement processes.
  • Maintained excellent attendance record, consistently arriving to work on time
  • Used coordination and planning skills to achieve results according to schedule
  • Used Microsoft Word and other software tools to create documents and other communications
  • Prepared variety of different written communications, reports and documents
  • Onboarded new temps by entering employee information into systems
  • Collaborated with team members to achieve target results
  • Identified issues, analyzed information and provided solutions to problems
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Exceeded goals through effective task prioritization and great work ethic
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
  • Participated in team-building activities to enhance working relationships
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Developed and maintained courteous and effective working relationships
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork

HR Generalist

Smashbox Cosmetics
Culver City, CA
09.2014 - 04.2016
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
  • Maintained work structure by updating job requirements and job descriptions for positions.
  • Oversaw and managed hiring process and assisted human resources.
  • Advocated for staff members and counsel supervisors to identify and resolve conflicts.
  • Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Analyzed issues and employed improvement processes.
  • Conserved time and improved workflows by handling special projects and emergency solutions.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Delivered consultative services and recruited qualified and diversified candidates for employment.
  • Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
  • Implemented quality control initiatives to reduce downtime and increase revenue.
  • Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.
  • Completed projects on time and under budget while resolving complex issues for senior leaders.
  • Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
  • Performed timely project management within budget constraints for issues regarding executive leadership.
  • Provided troubleshooting and technical assistance
  • Conducted annual salary surveys and developed, analyzed and updated company salary budget.
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Responded to inquiries by answering telephone calls, in-person questions and emails.
  • Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes.
  • Maintained office supplies, distributed mail, and processed invoices for payment.
  • Partnered with management team to coordinate on-boarding and off-boarding processes.
  • Coordinated and set up meeting materials, presentations and audiovisual systems.
  • Supported coordination of benefits open enrollment activities and process.
  • Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 500+Employees.i>employees.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between mEmployees.d employees.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Coordinated ongoing technical training and personal development classes for staff members.
  • Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
  • Adhered to federal and state guidelines and managed payroll and benefits for over 500+ employees
  • Worked as effective team member while contributing to local and regional HR projects.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
  • Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
  • Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
  • Conducted workplace compliance training to reduce liability risks and operate effectively
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management
  • Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance
  • Oversaw and managed hiring process and assisted human resources
  • Conserved time and improved workflows by handling special projects and emergency solutions
  • Provided troubleshooting and technical assistance in use of PeopleAdmin system
  • Reviewed and screened applicant resumes to identify qualified candidates
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices
  • Performed budget analysis to control expenditures and predict future budget needs
  • Completed projects on time and under budget while resolving complex issues for senior leaders
  • Maintained work structure by updating job requirements and job descriptions for positions
  • Implemented quality control initiatives to reduce downtime and increase revenue
  • Delivered consultative services and recruited qualified and diversified candidates for employment
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures

Executive Assistant to the Chief Executive Officer

Kimco Staffing
Irvine , CA
06.2011 - 06.2014
  • Managed complex calendar scheduling with focus on proper allocation of executive availability.
  • Contributed to smooth business operations by planning and organizing meetings and conferences.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Prepared meeting agendas and briefing papers for members of board of directors and executive team.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Orchestrated successful conferences and associated travel for speakers and attendees.
  • Used QuickBooks to produce monthly invoices, reports and other deliverables.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Organized and coordinated conferences and monthly meetings.
  • Created expense reports, budgets and filing systems for management team.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Researched, proposed and implemented vendor agreements to decrease costs and improve services.
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
  • Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
  • Contributed to smooth business operations by planning and organizing meetings and conferences
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity
  • Booked airfare, hotel and ground transportation to coordinate office travel
  • Managed complex calendar scheduling with focus on proper allocation of executive availability
  • Orchestrated successful conferences and associated travel for speakers and attendees
  • Documented and distributed meeting notes to identify, analyze and improve workflows
  • Updated spreadsheets and databases to track, analyze and report on performance and sales data
  • Updated spreadsheets and created presentations to support executives and boost team productivity
  • Organized envelopes, postage and mail correspondence for staff and leadership
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
  • Facilitated training and onboarding for incoming office staff
  • Organized and coordinated conferences and monthly meetings
  • Transcribed meeting minutes to support sales, business development and senior management teams
  • Created expense reports, budgets and filing systems for management team
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events

HR Assistant

TTM TECHNOLOGIES INC
Santa Ana, CA
01.2013 - 08.2013
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Responded to inquiries by answering telephone calls, in-person questions and emails.
  • Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes.
  • Maintained office supplies, distributed mail, and processed invoices for payment.
  • Partnered with management team to coordinate on-boarding and off-boarding processes.
  • Coordinated and set up meeting materials, presentations and audiovisual systems.
  • Supported coordination of benefits open enrollment activities and process.
  • Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Oversaw and managed hiring process and assisted human resources.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
  • Maintained work structure by updating job requirements and job descriptions for positions.
  • Analyzed issues and employed improvement processes.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Conducted annual salary surveys and developed, analyzed and updated company salary budget.
  • Delivered consultative services and recruited qualified and diversified candidates for employment.
  • Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
  • Implemented quality control initiatives to reduce downtime and increase revenue.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
  • Provided troubleshooting and technical assistance in use of PeopleAdmin system.
  • Advocated for staff members and counsel supervisors to identify and resolve conflicts.
  • Conserved time and improved workflows by handling special projects and emergency solutions.
  • Completed projects on time and under budget while resolving complex issues for senior leaders.
  • Performed timely project management within budget constraints for issues regarding executive leadership.
  • Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.
  • Partnered with management team to coordinate on-boarding and off-boarding processes
  • Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration
  • Supported coordination of benefits open enrollment activities and process
  • Assisted with on-boarding process of 300 + new hires
  • Posted positions through approved recruitment channels
  • Answered and redirected incoming phone calls for office
  • Screened applicant resumes and coordinated both phone and in-person interviews

Sr HR Coordinator

Casa Resorts
Anaheim , CA
11.2011 - 05.2013
  • Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Supported human resources staff with new hire orientations and monthly departmental meetings.
  • Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Addressed and resolved general payroll-related inquires.
  • Counseled managers and employees regarding company policies, procedures and workplace issues.
  • Coordinated company training and compiled training reports and communication to support compliance with corporate requirements.
  • Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.
  • Evaluated timecards for accuracy on regular and overtime hours.
  • Sent notices to employees and subcontractors regarding expiring documentation.
  • Coordinated meetings, developed meeting content and presented human resources law updates.
  • Reviewed and corrected job offer letters for completeness and accuracy before approving delivery.
  • Captured key feedback from employees during exit interviews.
  • Directed job fairs to bring in local talent for long term and seasonal positions.
  • Entered personnel and subcontractor data into central database.
  • Assisted management staff in annual year-end processes and data audits.
  • Coordinated complex travel schedules, accommodations and trip logistics for candidates and executives.
  • Collaborated with curriculum coordinator on annual updates of staff handbook.
  • Implemented tracking database for employee professional development, licensure renewal credits and renewal deadlines.
  • Edited job position announcements before authorizing post.
  • Networked with local community colleges to leverage resources.
  • Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
  • Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation, and employment postings, hiring proposals and new hire onboarding.
  • Managed employee disputes by employing conflict resolution techniques.
  • Guided leaders and employees on company policies, programs, benefits, and salary administration.
  • Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
  • Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
  • Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
  • Led decision-making and implementation of HR policies, procedures, programs and functions.
  • Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes.
  • Supervised and mentored direct reports and developed talented HR teams.
  • Developed focused training programs, leadership pipeline and succession plans.
  • Coordinated immigration process for visa and green card applications to support mobility requests for domestic and international long and short-term assignments.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
  • Implemented performance review and motivational strategies to elevate HR team results.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Motivated employees through special events, incentive programs and constructive feedback.
  • Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
  • Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
  • Boosted customer satisfaction ratings by enabling staff to implement speedy resolutions for diverse issues through robust internal knowledgebase and industry-leading training.
  • Led and strategically directed team of human resources professionals.
  • Conducted company-wide town hall meetings to convey updates.
  • Enhanced staff knowledge and awareness on drug abuse and prevention programs.
  • Evaluated training program success and presented strategic improvement recommendations to upper management.
  • Collaborated with senior management and performed benefits analysis, corrective action planning and big-picture data capturing.
  • Leveraged cost-effective digital systems to manage payroll and benefit programs.
  • Expanded operational bases and increased revenues by developing and integrating business plans.

Education

Bachelor of Arts - Human Resources Management

Cal State Fullerton
Fullerton CA
05.2015

Skills

  • Managing Assets
  • Program Modification & Analysis
  • Statistical Data Analysis
  • Policy Changes
  • Employee Engagement Management
  • Policy Improvement Recommendations
  • Background Check Processes
  • Employee Relations Oversight
  • Labor Relations Coordination
  • Human Resources Allocation
  • Cross-Functional Collaboration

Timeline

Supervisor of HR Operations

Pacsun
04.2016 - Current

HR Generalist

Smashbox Cosmetics
09.2014 - 04.2016

HR Assistant

TTM TECHNOLOGIES INC
01.2013 - 08.2013

Sr HR Coordinator

Casa Resorts
11.2011 - 05.2013

Executive Assistant to the Chief Executive Officer

Kimco Staffing
06.2011 - 06.2014

Bachelor of Arts - Human Resources Management

Cal State Fullerton

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