Ruby Garcia
Summary
I have a vay of skills such as enhancing customer experience sales operations, I leveraged any organizational skills and attention to detail to significantly improve office efficiency. Specializing in customization and inventory management, my proactive approach and adaptability have consistently driven positive outcomes, demonstrating a commitment to professionalism and excellence in every task.
Experienced with managing front desk operations and customer inquiries. Utilizes strong organizational skills to ensure smooth office functioning and excellent customer service. Track record of effectively supporting sales teams and enhancing client interactions.
Overview
2
2
years of professional experience
Work History
Sales Receptionist
BMW of Palm Springs
03.2024 - 11.2024
- Answered phones professionally and directed calls to appropriate stall members
- Coordinated casing, maintenance and cleaning services for office
- Provided backup support for other administrative roles within company during vacations or absences
- Managed inventory levels of sales materials such as brochures, business cards, and promotional
Bdc Rep
Unicars Honda
08.2023 - 11.2023
- Increased customer satisfaction by providing friendly and efficient service at the sales reception area.
- Strengthened customer loyalty through professional follow-up communication after each sale.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer concerns promptly, fostering trust in the brand and increasing repeat business opportunities.
- Improved office efficiency by managing administrative tasks such as filing, data entry, and inventory management.
- Organized, maintained and updated information in computer databases.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Trained new receptionists on company procedures, contributing to a smooth onboarding process for new hires.
Personal Shopper
Walmart Inc
07.2022 - 05.2023
- As a personal shopper at Walmart I would pick orders for the customer
- I would bag and make sure the food was good quality
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- I would dispense the order to the car and make sure the customer had a great experience
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
Education
High School Diploma -
Scranton High School
Cathedral City, CACertification - Hvac/R
Mayfield College
07.2025
Skills
- Customer Service
- Organization skills
- Data Entry
- Communication skills
- Attention to detail
- Adaptability
- Inventory management
- Promote products
- Professionalism
- Inventory control
- Problem-solving
- Appointment setting
- Client relations
- Customer service
Languages
English
Timeline
Sales Receptionist
BMW of Palm Springs
03.2024 - 11.2024
Bdc Rep
Unicars Honda
08.2023 - 11.2023
Personal Shopper
Walmart Inc
07.2022 - 05.2023
High School Diploma -
Scranton High School
Certification - Hvac/R
Mayfield College
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