Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Ruby Garcia

Lubbock

Summary

Dedicated and caring case worker who supports people and families through advocacy, case management, and crisis intervention. Competent in completing evaluations, establishing trustworthy connections, and putting clients in touch with local resources. I’m devoted to advancing well-being, empowerment, and equity among many groups, families and individuals.

Overview

11
11
years of professional experience

Work History

Case Manager

Open Door
03.2023 - Current
  • Coordinate with the Open Door PSH team to provide case management and supportive services to PSH participants.
  • Assist and coordinate client intake and assessment.
  • Make referrals for general assistance, benefits, medical care, mental health care, community agencies/eligible services, substance abuse counseling/programs, employment services, etc.
  • Maintain up-to-date participant files, progress notes, etc. Ensure complete data is entered and accurate in HMIS database and that all funding/program required documentation is completed accurately and on time.
  • Be knowledgeable of HUD-funded PSH program Requirements. Be trained and informed in the Housing First approach, Motivational Interviewing, De-escalation techniques, Harm Reduction, Trauma-Informed, Client-Centered, and Client-Choice models of care.

Investigator

Department of Families and Protective Services
08.2022 - 03.2023
  • Investigated allegations of child abuse and neglect, assessing situations to determine risk to children.
  • Conducted interviews with children, parents, family members, and relevant parties, gathering information to assess the situation.
  • Assessed family dynamics and environments to identify and address underlying issues.
  • Maintained detailed, accurate case records and documentation for all cases. Prepared comprehensive investigative reports and provided testimony in court.
  • Collaborated with law enforcement and other social service agencies to coordinate efforts and provide resources.
  • Linked families to community resources, services, and support programs to address their needs.

Grant Program Coordinator

SWITCHI
06.2017 - 02.2023
  • Led development and implementation of prevention strategies addressing policy change, underage drinking, and prescription drug misuse, resulting in increased community awareness and engagement.
  • Chaired and facilitated coalition meetings, driving consensus among diverse stakeholders and advancing community-wide prevention initiatives.
  • Recruited and mobilized community members, establishing sub-committees that enhanced collaboration and strengthened program sustainability.
  • Coordinated survey data collection across high schools and the wider community, generating actionable insights to guide program development and evaluation.
  • Directed long-term strategic planning for prevention programming, ensuring alignment with evidence-based practices and measurable community outcomes.
  • Maintained comprehensive grant reporting systems, ensuring compliance, accurate evaluation, and successful continuation of funding.

Juvenile Justice Advisory Committee Coordinator

Children, Youth & Families Department
05.2014 - 06.2017
  • Produced monthly invoicing, balanced and submitted monthly and quarterly expenditures to the State of New Mexico
  • Attended mandated state trainings for program prevention activities
  • Collaborated with Juvenile Probation officers with handling informal cases through the Citation Program; a program, designed to keep first time offenders out of the legal court process
  • Facilitated a girl’s youth group weekly ‘Girls Circle’ for the Citation Program and Teen Court

Education

Bachelor of University Studies - Social Work And Health & Human Services

Eastern New Mexico University
Portales, New Mexico
12-2023

Master of Social Work -

The University of Texas At Arlington
Arlington, TX
08-2026

Skills

  • Case Management & Client Advocacy
  • Care Planning & Service Coordination
  • Cultural Competence & Trauma-Informed Care
  • Documentation & Compliance (HIPAA, Medicaid, etc)
  • Community Outreach & Program Development
  • Resource management

Affiliations

  • Board member for Crime Stoppers for Roosevelt County
  • Board member for Kiwanis Club

Languages

Spanish
Professional Working

Timeline

Case Manager

Open Door
03.2023 - Current

Investigator

Department of Families and Protective Services
08.2022 - 03.2023

Grant Program Coordinator

SWITCHI
06.2017 - 02.2023

Juvenile Justice Advisory Committee Coordinator

Children, Youth & Families Department
05.2014 - 06.2017

Bachelor of University Studies - Social Work And Health & Human Services

Eastern New Mexico University

Master of Social Work -

The University of Texas At Arlington

Similar Profiles

CREATE PROFILE