Ruby Gillin
Salt Lake City,UT
Summary
Proven manager in multiple different types of jobs and adept in supplier relationship management and excelling in customer service. Demonstrated success in enhancing supplier partnerships, improving inventory processes, and boosting team performance. Skilled in multi-tasking and verbal communication, consistently achieving goals within tight deadlines. Multi-tasking manager well-known for creating positive workplace culture and high-performing teams. Always going above and beyond to improve and learn. Want to thrive and help businesses grow as well as the entire team.
Overview
8
8
years of professional experience
Work History
Buyer/Assistant Manager/Office Assistant
Park City Sport
11.2021 - Current
- Started as a ski tech/cashier and moved into a demanding role In management within a year.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Analyzed sales and inventory data to determine purchasing needs and reorder points.
- Maintained complete documentation and records of all purchasing activities.
- Established relationships with vendors to secure competitive pricing and discounts.
- Researched and identified new suppliers and vendors.
- Maintained key item stock levels and wrote or expedited purchase orders.
- Managed and maintained purchase orders and invoices.
- Maintained a comprehensive database of supplier information, including contact details, capabilities, pricing structures, and lead times.
- Participated in trade shows and conferences to stay informed of the latest industry developments and maintain a strong professional network.
- Developed and improved account relationships.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Streamlined purchasing processes by implementing efficient systems and procedures for order management.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Developed proficiency in industry-specific software programs such as QuickBooks, Excel, and other accounting applications.
Office Assistant
Eschenfelder Landscaping
10.2018 - 11.2022
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Established QuickBooks accounting system to reflect accurate financial records.
- Assisted with payroll for 120 employees by using QuickBooks.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Accepted and processed customer payments in cash, credit cards and checks, checking for validity.
- Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments.
- Multi tasked in a high paced environment
Head Groom Manager
Promontory Equestrian Center
04.2020 - 11.2021
- Ensured healthy livestock through regular monitoring, vaccination, and treatment of illnesses.
- Repaired equipment and animal living spaces.
- Provided comprehensive care for horses including grooming, feeding, exercising, and medical attention as needed.
- Cared for 35 horses and helped manage a team of 5 people to make sure horses and clients were taken care of.
- Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
- Managed travel, shows, daily riding, and appointments for all horses and clients.
Manager
Peace for Pets/The Dog Dive
04.2019 - 04.2020
- Developed strong relationships with clients, fostering trust in the care provided for their pets.
- Conducted thorough assessments of new dogs entering daycare to ensure compatibility with existing groups.
- Collaborated with other supervisors to maintain a high standard of care across all aspects of the business.
- Handled emergency situations calmly under pressure while prioritizing the safety of the dogs in our care.
- Managed daily operations efficiently, including scheduling, employee management, and recordkeeping.
- Ensured timely completion of tasks by delegating responsibilities effectively among team members.
- Maintained a clean and organized facility for optimal pet health and wellbeing.
- Communicated professionally with pet owners via phone, email, and text.
- Monitored animals for behavioral problems and signs of health issues.
- Followed pet care instructions for dietary needs and medication regimens.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Hiked 15 dogs at once by myself.
- Transported 10 plus dogs in large vans/trucks daily.
- Handled new client meetings as well as training new employees.
- Certified in canine massage and hydrotherapy.
Interior Design Assistant
Dressed Design
01.2017 - 02.2019
- Ordered samples from vendors to handle presentation creation activities.
- Developed space planning concepts, color palette selections, and textile presentations.
- Provided invaluable support to lead designer during high-pressure situations while managing multiple concurrent projects.
- Contributed to increased project efficiency by maintaining organized files and documentation for all design projects.
- Created professional presentations using multiple softwares to creatively communicate design intent and direction.
- Researched and stayed current on industry trends to incorporate new products into designs.
- Selected furniture, lighting and accessories to enhance design concepts.
- Assisted interior designer in designing and creating comfortable and functional environments to represent clients' lifestyle, taste and budget.
- Managed fashion Boutique and showroom.
- Maintained close communications with buyers, clients, and retailers.
- Supervised installations.
- Coordinated in-house photo shoots and open houses for luxury homes.
Education
High School Diploma -
Park City High School
Park City, UT01-2018
Skills
- Independent and Motivated
- Innovative problem solving
- Unmatched friendliness to customers and team members
- Excellent communication ability
- Detail oriented/Perfectionist
- Outgoing and friendly
- Excellent at multi-tasking
- Excellent attendance record
- Relationship building
Timeline
Buyer/Assistant Manager/Office Assistant
Park City Sport
11.2021 - Current
Head Groom Manager
Promontory Equestrian Center
04.2020 - 11.2021
Manager
Peace for Pets/The Dog Dive
04.2019 - 04.2020
Office Assistant
Eschenfelder Landscaping
10.2018 - 11.2022
Interior Design Assistant
Dressed Design
01.2017 - 02.2019
High School Diploma -
Park City High School
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