Summary
Overview
Work History
Education
Timeline
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RUBY GOMEZ VALDES

Hialeah,FL

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

5
5
years of professional experience

Work History

Sales Associate

G By Guess
Miami, FL
12.2021 - 11.2023
  • Attended weekly team meetings to review performance goals and objectives.
  • Maintained records related to sales for store management.
  • Organized stockroom shelves according to size, color or style.
  • Completed day-to-day duties accurately and efficiently.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.

Cashier

Abercrombie & Fitch
Miami, FL
06.2020 - 11.2021
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Maintained work area and kept cash drawer organized.
  • Greeted customers promptly and responded to questions.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted and balanced cashier drawers.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Understood and followed oral and written directions.
  • Completed day-to-day duties accurately and efficiently.

Cashier

Zara
Miami, FL
05.2019 - 10.2020
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Processed refunds for worn, damaged and broken merchandise.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Worked closely with front-end staff to assist customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Answered customer inquiries regarding store policies and procedures.
  • Helped with purchases and signed customers up for rewards program.
  • Accepted cash and credit card payments, issued receipts and provided change.

Education

High School Diploma -

CUBA

Timeline

Sales Associate

G By Guess
12.2021 - 11.2023

Cashier

Abercrombie & Fitch
06.2020 - 11.2021

Cashier

Zara
05.2019 - 10.2020

High School Diploma -

CUBA

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RUBY GOMEZ VALDES