Ruby GONZALEZ
Magnolia,TX
Summary
Dedicated Front Desk Assistant keeping up a friendly and humble attitude. Possesses a strong willingness to learn, grow and adapt to change in any task and environment. Able to keep a tidy, neat, and organized environment, provide clear communication for any issues that arise, multi task and problem solve for those issues at a moments notice.
Overview
1
1
year of professional experience
Work History
Front Desk Agent
La Quinta Inn & Suites In
06.2025 - Current
- Greeted guests and managed check-in/check-out processes efficiently.
- Handled guest inquiries and resolved issues to ensure customer satisfaction.
- Maintained accurate records of room availability and reservations.
- Collaborated with housekeeping to coordinate timely room readiness.
- Assisted in managing daily cash drawer and processing transactions accurately.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
Education
High School Diploma -
Magnolia West Highschool
Magnolia, TX05.2025
Skills
- Customer service
- Guest services
- Problem-solving skills
- Time management
- Oral and written communication
- Inventory oversight
- Payment oversight
- Detail-oriented
- Documentation
- File management
- Clerical duties
- Listening skills
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Front Desk Agent
La Quinta Inn & Suites In
06.2025 - Current
High School Diploma -
Magnolia West Highschool