Summary
Overview
Work History
Education
Skills
English and Spanish
Languages
Timeline
Generic

Ruby Guerrero

Glenn Heights,TX

Summary

Resourceful Driver Manager with experience in directing operations. Talented in recruiting, hiring, training and scheduling employees to sustain production needs. Professional and clear communicator successful in managing efficiency while boosting morale through constructive employee feedback and staff reviews.

Overview

10
10
years of professional experience

Work History

Driver Manager

10 Roads Express
11.2021 - Current
  • Identified process delays and developed improvement plans to resolve.
  • Coordinated daily with 50+ drivers to organize timely pickup and delivery.
  • Conducted research to address delayed arrival to post offices or relay locations.
  • Monitored compliance with DOT regulations and maintained necessary documentation for audits and inspections.
  • Evaluated driver performance regularly using combinations of objective metrics and direct observation, providing constructive feedback to support professional growth.
  • Created contingency plans for unforeseen delays or changes in route conditions, minimizing disruptions to scheduled deliveries.
  • Maintained accurate records of driver hours, and vehicle maintenance for thorough fleet management.
  • Counseled drivers on violations of company policy or service standards to improve performance.
  • Addressed driver communications and provided required data to drivers.
  • Implemented efficient scheduled routes that allowed drivers to better balance their work-life commitments while meeting company objectives.
  • Addressed equipment breakdowns promptly by coordinating with repair shops and maintaining a database of trusted vendors.
  • Reviewed and negotiated contracts with carriers to optimize shipping costs.
  • Implemented preventative maintenance schedules for vehicles, reducing downtime due to mechanical issues.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Participated in team projects, demonstrating ability to work collaboratively and effectively.
  • Gained strong leadership skills by managing projects from start to finish.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.

Administrative Assistant

Carry Transit
08.2014 - 11.2021
  • Drafted correspondence and other documents for Terminal Manager and department heads.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Delivered excellent customer service for 10+ accounts through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Completed forms, reports, logs, and records to quickly handle all documentation for inventory and auditing.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Interacted with vendors, contractors and professional services personnel to receive orders, and communicate instructions.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Executed record filing system to improve document organization and management.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure smooth integration into our team.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Education

No Degree -

Laredo Community College
Laredo

High School Diploma -

United South High School
Laredo, United States
05.2003

Skills

  • Product Transportation
  • Logistics Coordination
  • Resource Planning
  • Project Management
  • Shipment Tracking
  • Staff Management
  • Strong leadership qualities
  • Skilled in Microsoft Office, Omnitracs
  • Bilingual English and Spanish

English and Spanish

Read, Write, and Speak

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Driver Manager

10 Roads Express
11.2021 - Current

Administrative Assistant

Carry Transit
08.2014 - 11.2021

No Degree -

Laredo Community College

High School Diploma -

United South High School
Ruby Guerrero