Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ruby Hernandez Cobian

West Valley City,UT

Summary

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

4
4
years of professional experience

Work History

Receptionist

ABO Plasma
09.2024 - Current
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.

Sales Associate

Michaels Craft Store
08.2022 - 06.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Receptionist

Sandstone Seniors Home
08.2022 - 09.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.

Stocker

Bimbo
09.2021 - 08.2023
  • Ability to handle a variety of tasks and responsibilities
  • Knowledge of inventory management and product merchandising
  • Excellent customer service skills and ability to interact positively with customers

Education

High school Diploma -

Taylorsville High School
01.2024

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Utah School of Phlebotomy
05.2024

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling
  • Greeting and seating clients
  • File management

Languages

Fluent in Writing reading and speaking both in Spanish and English

Timeline

Receptionist

ABO Plasma
09.2024 - Current

Sales Associate

Michaels Craft Store
08.2022 - 06.2025

Receptionist

Sandstone Seniors Home
08.2022 - 09.2024

Stocker

Bimbo
09.2021 - 08.2023

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Utah School of Phlebotomy

High school Diploma -

Taylorsville High School

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Ruby Hernandez Cobian