RUBY JENKINS
United States
Summary
Results-driven Senior Office Manager and Accounting Professional with over 25 years of experience optimizing business operations, financial management, and team leadership. Proven ability to streamline workflows, enhance productivity, and drive cost savings in multi-million-dollar organizations. Expertise in QuickBooks (Desktop & Online), payroll processing, financial reporting, budgeting, and compliance. Adept at leading high-performing teams, implementing efficient administrative systems, and ensuring seamless day-to-day operations. A strategic problem-solver with a keen eye for process improvement, risk management, and client satisfaction. Passionate about bringing order to chaos in fast-paced environments while maintaining accuracy, efficiency, and professionalism.
Overview
19
19
years of professional experience
Work History
Accounting Specialist
L. Abrams and Company
05.2024 - Current
- Managed 1099 vendor tracking, requesting W9 forms from clients throughout the year, ensuring compliance and accurate tax reporting
- Worked closely with CPAs to ensure accuracy in financial statements before final submission, utilizing Zoom meetings and email for communication
- Completed 20+ journal entries monthly for payroll and related transactions, using ADP and Justworks to ensure timely and accurate payroll processing
- Reconciled 20+ bank and credit card accounts monthly, ensuring all accounts, including balance sheet accounts, were accurate and properly categorized
- Provided accounting services to 20+ clients per month, ensuring accuracy and timely completion of financial tasks
Bookkeeper/Accounting
R&B ACCOUNTING
Fayetteville
04.2020 - 04.2024
- Maintain and reconcile financial records, ensuring 100% accuracy across all accounts every month
- Processed payroll for an average of 50+ employees per cycle, ensuring timely and error-free payments
- Prepared and analyzed financial statements, reducing reporting discrepancies by 25% through detailed reviews
- Managed accounts payable and receivable, improving cash flow efficiency by 30% through timely invoicing and collections
- Ensured compliance with tax regulations, filing 100% of required reports and returns before deadlines
QuickBooks Live Expert
Intuit
03.2022 - 12.2023
- Assisted an average of 20+ clients per week with bookkeeping, payroll, and financial reports using QuickBooks
- Reconciled 100% of client transactions monthly to ensure accuracy and compliance with accounting standards
- Provided real-time support via chat and video calls, resolving 95% of client issues within the first session
- Set up and optimize QuickBooks accounts, reducing bookkeeping errors by 30% through automation
- Trained small business owners on best accounting practices, improving financial management efficiency by 40%
Service Coordinator
AIRETECH CORPORATION
Tulsa, OK
06.2016 - 11.2019
- Scheduled and managed an average of 50+ service appointments per week, ensuring 95% on-time completion
- Communicated with clients and technicians, reducing service delays by 30% through efficient coordination
- Maintained and updated service records, ensuring 100% accuracy in documentation for compliance and reporting
- Monitored inventory levels for service-related materials, reducing shortages by 25% through proactive ordering
- Resolved customer inquiries and complaints, achieving a 90% satisfaction rate through prompt issue resolution
Director of Human Resources
SMITH CHEVROLET CADILLAC
04.2014 - 07.2016
- Developed and implemented HR strategies, improving employee retention by 30% through engagement initiatives
- Oversee recruitment and onboarding, reducing time-to-hire by 25% while ensuring 100% compliance with hiring policies
- Managed employee relations and conflict resolution, maintaining a 90% satisfaction rate in workplace surveys
- Led benefits and compensation programs, optimizing costs by 20% while enhancing employee satisfaction
- Ensured legal and regulatory compliance, maintaining a 100% audit success rate across all HR functions
Administrative Manager
METAL SALES MFG
Fort Smith, AR
04.2011 - 11.2014
- Supervised daily office operations, increasing workflow efficiency by 30% through process improvements
- Managed and supported a team of 10+ administrative staff, ensuring 95% task completion within deadlines
- Oversee budget and resource allocation, reducing operational costs by 20% through strategic planning
- Implemented and maintained record-keeping systems, ensuring 100% compliance with company policies and regulations
- Coordinated interdepartmental communication, reducing response time by 40% through streamlined processes
Office Manager / Assistant Manager
CLASSIC RESTORATION, INC
Russellville, AR
08.2007 - 09.2011
- Oversee daily office operations, improving productivity by 25% through efficient workflow management
- Supervise and support a team of 5-15 staff members, ensuring 95% completion of assigned tasks on schedule
- Managed office budgets and expenses, reducing operational costs by 20% through strategic cost control measures
- Maintain and organize company records, achieving 100% compliance with documentation and regulatory requirements
- Coordinate meetings, schedules, and vendor relations, decreasing scheduling conflicts by 30% through optimized planning
New Business Consultant
HAGAN'S DODGE CHRYSLER JEEP
Morrilton, AR
08.2006 - 11.2007
- Developed customized business strategies, increasing client revenue by 25% within the first six months
- Conducted market research and feasibility studies, improving business decision-making accuracy by 40%
- Assisted in business registration and compliance, ensuring 100% adherence to legal and regulatory requirements
- Created financial projections and budget plans, helping 90% of clients secure funding or investment
- Provided coaching and mentorship to new entrepreneurs, increasing business launch success rates by 35%
President / Operations Manager
ADVANCE SPECIALTIES & RIVER VALLEY WEEKLY
Russellville, AR
- Developed and executed business strategies, increasing company revenue by 30% within the fiscal year
- Oversee daily operations across all departments, improving efficiency by 25% through process optimization
- Managed budgets and financial planning, reducing operational costs by 20% while maintaining profitability
- Led a team of 50+ employees, ensuring 95% employee satisfaction through leadership and engagement initiatives
- Ensured compliance with industry regulations, maintaining a 100% success rate in audits and legal reviews
Education
Bachelor - Business Management
Kaplan University
03.2011
Some College -
Arkansas Tech University
Skills
- QuickBooks (Desktop & Online)
- Budgeting & Cost Control
- HR & Payroll Processing
- Office & Admin Management
- Inventory & Vendor Management
- Compliance and Tax Reporting
- Leadership & Teamwork
- Time Management
- Problem-Solving
- Communication
- Organization
- Customer Service
- Critical Thinking
- Attention to Detail
Timeline
Accounting Specialist
L. Abrams and Company
05.2024 - Current
QuickBooks Live Expert
Intuit
03.2022 - 12.2023
Bookkeeper/Accounting
R&B ACCOUNTING
04.2020 - 04.2024
Service Coordinator
AIRETECH CORPORATION
06.2016 - 11.2019
Director of Human Resources
SMITH CHEVROLET CADILLAC
04.2014 - 07.2016
Administrative Manager
METAL SALES MFG
04.2011 - 11.2014
Office Manager / Assistant Manager
CLASSIC RESTORATION, INC
08.2007 - 09.2011
New Business Consultant
HAGAN'S DODGE CHRYSLER JEEP
08.2006 - 11.2007
President / Operations Manager
ADVANCE SPECIALTIES & RIVER VALLEY WEEKLY
Bachelor - Business Management
Kaplan University
Some College -
Arkansas Tech University
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