Ruby Jimenez
El Paso,TX
Summary
*Qualified professional driver aiming to contribute value in professional role. Highly skilled in safely operating transit vehicles while maintaining timeliness and passenger satisfaction. Strong foundation of expertise in local traffic and dot regulations.
*Efficient and reliable office clerk with background in managing administrative tasks, ensuring smooth operations. Possess strong organizational skills and ability to multitask effectively across various projects. Known for improving file management systems, leading to quicker document retrieval times and increased office efficiency. Adapt at maintaining confidentiality of sensitive information and providing comprehensive support to team members.
Overview
19
19
years of professional experience
Work History
Part Clerk/ Bus Driver
Clint Independent School District
El Paso, TX
10.2021 - Current
- Ordered or purchased supplies to maintain optimum inventory.
- Inspected incoming parts shipments to verify quality before stocking shelves.
- Collaborated with other members of sales team to reach targets.
- Maintained order among passengers and explained safety rules and hazards.
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
Customer Service Agent
Texas Gas Service
El Paso, TX
09.2019 - 10.2021
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
Customer Service Rep/Air Package Handler
Federal Express
El Paso, TX
10.2011 - 10.2016
- Provided accurate information about products and services to customers.
- Supported sales team members to drive growth and development.
- Checked all outgoing shipments to ensure accuracy of contents.
- Used digital database to keep records of units and stock moved.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
Assistant Commercial Manager
Oriellys Auto Parts
El Paso, TX
05.2006 - 10.2011
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Supported local sales teams with customer meetings and account plans based on strategies.
- Enhanced sales volume through skilled support to both new and inactive customers.
Education
Associate of Science - Business in Accounting
University of Nevada, Las Vegas
Las Vegas, NV05-2006
Associate of Applied Science - Business Administration
El Paso Community College
El Paso, TX05-2004
High School Diploma -
Montwood High School
El Paso, TX05-2001
Skills
- Inventory management
- Order processing
- Customer service
- Time management
- Vehicle inspection
- Effective communication
- Team collaboration
- Mechanical troubleshooting
- Self motivation
- Safety practices
Timeline
Part Clerk/ Bus Driver
Clint Independent School District
10.2021 - Current
Customer Service Agent
Texas Gas Service
09.2019 - 10.2021
Customer Service Rep/Air Package Handler
Federal Express
10.2011 - 10.2016
Assistant Commercial Manager
Oriellys Auto Parts
05.2006 - 10.2011
Associate of Science - Business in Accounting
University of Nevada, Las Vegas
Associate of Applied Science - Business Administration
El Paso Community College
High School Diploma -
Montwood High School
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