Ruby Judd
Lovelock,NV
Summary
Dynamic food service professional with strong leadership skills, recognized for enhancing customer satisfaction at Bonfire Grill. Proven ability to train and motivate staff, ensuring compliance with food safety standards. Expertise in cross-training and performance evaluations, driving service excellence in fast-paced environments. Committed to achieving challenging objectives while maintaining high-quality standards.
Overview
5
5
years of professional experience
Work History
Food Service Team Lead
Bonfire Grill at Maverik
02.2025 - Current
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Barista
Temptations
07.2024 - 02.2025
- Cleaned counters, machines, utensils, and seating areas daily.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Waitress
Dora's Smokehouse and Barbeque
10.2023 - 07.2024
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Shift Manager
McDonald's
12.2022 - 08.2023
- Excelled in every store position and regularly backed up front-line staff.
Lead Abatement Supervisor and Restoration Tech
Octagon Cleaning And Restoration
02.2022 - 11.2022
- Identified materials requiring removal or special handling.
- Complied with environmental laws and regulations concerning lead and hazardous waste removal.
- Utilized personal protective equipment during building demolition and asbestos removal.
- Verified OSHA compliance for worksite and coworkers to establish safe environment.
- Prepared work areas with proper containment procedures and filtration systems.
- Cleaned mold-contaminated sites by removing damaged porous materials or thoroughly cleaning contaminated nonporous materials.
- Cleaned contaminated equipment or areas for reuse using detergents or solvents, sandblasters or steam cleaners.
- Evaluated hazardous conditions to develop successful mitigation strategy and maintain public safety throughout procedures.
- Contained dangerous materials on site by building structures or walls to restrict access prior to removal processes.
Flagger
Northeast Safety
08.2021 - 10.2021
- Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.
- Developed advanced traffic routing plans in metropolitan areas.
- Warned construction crews of approaching vehicles that failed to stop in effort to prevent injuries and accidents.
- Used flagging tools such as stop and slow paddle and red flag.
Flagger
Ace Detective & Securities Agency
09.2020 - 07.2021
- Controlled flow of automotive traffic under direction of project supervisor.
- Professionally communicated with motorists stuck in stopped traffic.
- Familiar with use of hand signaling procedures.
- Patiently directed motorists towards detours and alternate routes.
- Accustomed to nighttime flagging in high traffic areas.
Education
GED -
Edward Little Highschool
Auburn, MESkills
- Cross-training
- Strong leadership
- Performance evaluations
- Meeting deadlines
- Staff motivation
- Waste reduction
- Service excellence
Timeline
Food Service Team Lead
Bonfire Grill at Maverik
02.2025 - Current
Barista
Temptations
07.2024 - 02.2025
Waitress
Dora's Smokehouse and Barbeque
10.2023 - 07.2024
Shift Manager
McDonald's
12.2022 - 08.2023
Lead Abatement Supervisor and Restoration Tech
Octagon Cleaning And Restoration
02.2022 - 11.2022
Flagger
Northeast Safety
08.2021 - 10.2021
Flagger
Ace Detective & Securities Agency
09.2020 - 07.2021
GED -
Edward Little Highschool