RUBY KINCANNON

Ensuring that our guests have the best experience possible while in our store is my number one priority at Home Zone. I do this by greeting each customer with a smile and helping them feel at ease while shopping. With my seamless delivery of furniture and financing knowledge, I can be assured that my guests will always return and ask for me when they come in. I am consistently top in sales at my store with the highest warranty sales percentage. Each team member at Home Zone has identical responsibilities when it comes to general housekeeping duties such as dusting, vacuuming, and cleaning the break room and bathrooms. This makes for a much more team oriented mind set from all associates. Our culture code is extremely important to us and we use it in every facet of our work day. We believe greatness starts from the very bottom of the corporate pyramid, which means that EVERYONE is taken care of above and beyond. All employees are treated by supervisors as if they were the CEO and all customers are treated, not only as we would like to be treated, but as the most cherished members of our families are treated. This is what makes us great.

• Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Located merchandise across various stores to address customer needs.

Working alongside my team to maintain a neat, clean, and organized store was the main goal of my position. I was in charge of making sure the closing shift went smoothly, as I was often the only manager there. To do this, I would delegate tasks to my team members where they were able to work most efficiently. I am able to fully operate a cardboard baler and use a pallet jack, as well as climb tall ladders while handling various weight loads.

• Recommended and implemented successful strategies to maximize revenue.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Provided strong leadership to enhance team productivity and morale.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

During the day, my main focus was keeping the store in excellent shape. I regularly opened and closed the store by myself and would, at times, be responsible for scheduling my fellow employees shifts. We created an excellent team structure through constant communication and a strong willingness to help one another. A portion of my time working here was during lockdown. We remained open to fulfill online orders, but our store location did close because of COVID. This luckily provided me with the opportunity to re-evaluate my career choice, and is what led me to where I am now in my search for a new job.

• Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
• Rotated merchandise and displays to feature new products and promotions.