Ruby Leon

• Monitored dogs throughout walks to avoid obstacles, dangerous situations, and confrontations with other problematic dogs.
• Cleaned up after dogs during walks using appropriate supplies provided by owner or employer.
• Provided companionship and comfort to animals during walks.
• Prepared food to meet needs of animals under care with appropriate meals.
• Followed precise feeding instructions and schedules for animals under care.
• Encouraged positive reinforcement methods while working with animals.

• Collaborated with school administrators to promote youth soccer programs within local communities.
• Organized and led team scrimmages during practices to help players apply their skills in game-like situations.
• Observed health and safety guidelines and protocols during practice sessions and game to help players avoid injuries.
• Monitored individual player progress and provided feedback on development goals.
• Created a positive environment that fostered teamwork among players.
• Managed equipment inventory including uniforms, balls, cones and other supplies necessary for practices or games.
• Ran drills and practices to help children to develop and improve sports skills.
• Educated athletes in rules, strategies, sportsmanship and performance principles.
• Instructed players on proper techniques for dribbling, passing, shooting and defending.
• Instilled love of sport by helping players to fully grasp gameplay.

• Manage household staff while parents were away
• Made healthy snacks and meals for children
• Closely monitored children’s play activities to ensure safety
• Helped children to complete homework assignments
• Safely transported children to and from school and extra-curricular activities.
• Encouraging healthy physical activity by taking walks together or playing games outside.

Partnership Management:

• Liaise with Regional Supervisor to oversee all current partner relationships to maximize productivity

• Liaise with partner locations to maintain effective business relationships and create mutually beneficial schedules

• Oversee class administration for all AS classes: class creation, adjustments and edits, maintenance of class lists

• Assistance with administration and oversight of Open, PVT and Camp programming

• Communicate coaching needs for all after-school classes to staffing team

• Communicate all class details to coaches, directors and families (as needed) for AS programming, including first class details, mid-season changes, and check-ins

• Liaise with parents, caregivers and directors to receive feedback on coaching performance and the program

• Maintain positive relationship with other departments while communicating child and class updates and offering administrative support

Administrative Duties:

● Offer support to the management team, as needed

● Assist with A/R as needed

● Increase awareness of Super Soccer Stars and Kick & Play brands

Customer Service:

● Maintain flawless communication with customers, locations and prospective customers

● Execute child administration when needed: class enrollment, transfer and withdrawal; attendance record maintenance; and documentation of client information

● Handle escalated CS issues with management swiftly within Super Soccer Stars standards and to maximum customer service satisfaction

• Provided guest with excellent dining experience in a timely, friendly and professional manner while being knowledgeable about the menu
• Developed new talent, included serving as designated trainer and responsible for hands on administrative training material.

• Answered customers/vendors calls and guided them by solving any predicaments
• Received and greeted guest politely and maintained a welcoming and clean environment
• Gave guests accurate times for waiting
• Used the computer system to predict waiting times and plan out reservations in order to fill the restaurant accurately and efficiently.

• Encouraged children to be understanding and patient with each other
• Maintained a child-friendly environment with access to outdoor activities
• Served as primary adult responsible for 10-20 elementary aged girls
• Acted as a positive role model while maintaining authoritative role.

• Assisted customers in placing specials orders for large-scale events such as weddings and birthday parties
• Managed guest checks, collected cash and processed credit cards
• Performed opening duties of bakery.