Proven skills in receiving, moving and stocking merchandise. Efficient, accurate and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting 50 pounds.
Overview
12
12
years of professional experience
Work History
Stocker
HEB Grocery Store
Stephenville, Texas
11.2023 - 05.2024
Received and processed incoming shipments of merchandise.
Monitored expiration dates of perishable items to ensure freshness.
Inspected stock for damage or defects and reported issues to management.
Organized storage areas for efficient use of space.
Sorted returned merchandise for restocking or disposal.
Participated in physical inventories of stock on hand periodically.
Ensured that all products were labeled properly before stocking the shelves.
Followed safety procedures when handling hazardous material or dangerous goods.
Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
Removed outdated products from shelves in accordance with company policy.
Arranged merchandise in an attractive manner to promote sales.
Provided customer service by answering questions about product location, price and availability.
Stocked shelves with newly arrived products.
Casher
Harbor Freight Tools USA
Stephenville, TX
03.2022 - 10.2023
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Ensured compliance with all safety regulations within the store environment.
Issued receipts, refunds, credits or change due to customers.
Followed company security procedures for handling large sums of money.
Conducted price checks for special orders or discounts as requested by customers.
Stocked shelves with merchandise when needed.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Resolved customer complaints professionally in accordance with company policy.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Answered customer inquiries regarding store policies and procedures.
Performed other duties as assigned by management.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Assisted customers over the phone regarding store operations, product information and order placement.
Greeted customers and answered any questions they had about the store's products and services.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Processed returns and exchanges of merchandise in accordance with store policies.
Accepted cash and credit card payments, issued receipts and provided change.
Operated cash register or POS system to receive payment by cash, check and credit card.
Collected payments and provided accurate change.
Helped customers find specific products, answered questions, and offered product advice.
Answered customer questions and provided store information.
Delivered high level of customer service to patrons using active listening and engagement skills.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, stock procedures, and customer services.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Processed sales transactions to prevent long customer wait times.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Discounted purchases by scanning and redeeming coupons.
Used suggestive selling techniques to promote add-on sales.
Greeted customers promptly and responded to questions.
Maintained work area and kept cash drawer organized.
Welcomed customers, offering assistance to help find store items.
Answered phone calls to assist customers with questions and orders.
Built and maintained productive relationships with employees.
Scanned items and checked pricing on cash register for accuracy.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Answered customers' questions and provided information on store procedures or policies.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Maintained current knowledge of store promotions to highlight sales to customers.
Offered customers carry-out service at completion of transaction.
Processed returned merchandise by strictly following store return and exchange procedures.
Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Adhered to social distancing protocols and wore mask or face shield.
Operated cash registers, ensuring accurate transactions and customer satisfaction.
Operator
Schreiber
Stephenville, Texas
11.2012 - 10.2021
Record production information such as quantities produced and materials used on daily logs.
Load raw materials into machines according to specified measurements.
Maintain records of completed work and production data including volume produced and time required for each task.
Comply with company policies regarding quality control procedures.
Observe machine operations to detect any problems or defects in the finished product.
Ensure that safety guidelines are followed at all times while operating machinery.
Perform periodic maintenance on machines such as cleaning and lubrication.
Set up and operate machine tools to produce precision parts and instruments.
Troubleshoot malfunctions in equipment or processes.
Keep detailed reports of maintenance activities performed on machinery.
Monitor the feed and speed of machines during the machining process.
Collaborate with other departments when necessary for successful completion of projects.
Documented daily production data and submitted accurate time logs to keep management up-to-date.
Monitored and observed production line to watch for pile-ups and jams.
Verified production orders prior to starting set-up.
Trained new operators and implemented new division operator training program to improve retention rates and increase production.
Trained personnel on safe handling procedures for hazardous materials used during production processes.
Trained new operators in plant processes and safety measures.
Coordinated with team members on operational procedures.