RUBY MCCLUSKY
Bowling Green,US
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
7
7
years of professional experience
Work History
Manager
Sonic Drive-In
Bowling Green, US
06.2022 - Current
- Quickly distributed food to the wait staff in order to provide excellent customer service
- Promoted customer loyalty by efficiently handling food and service complaints
- Double-checked orders for accuracy and bagged meals for transport
- Prepared orders for customers by arranging food items on serving trays and placing them in take-out packaging
- Ensured compliance with regulatory requirements and industry standards.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Established processes to ensure efficient workflow throughout the organization.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Home Caregiver
Timesavers Caregiving & Concierge
Bowling Green, US
09.2021 - 01.2023
- Offered mental and emotional support to clients in order to keep them happy and healthy
- Interacted with patients and families with kindness and a positive, outgoing demeanor, resulting in the development of long-term professional relationships
- Dressed, groomed, and fed patients with limited physical abilities to efficiently handle basic needs
- Ran errands for clients and transported them to appointments to maintain wellness and support daily living needs
- Accurately entered data into charts and log books to document clients' progress
- Maintained detailed records of services performed on clients.
- Organized oral medications for clients following dosage and schedule requirements.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Supported bathing, dressing and personal care needs.
- Followed safe lifting and transferring techniques to transport residents.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Hostess
Earl G Dumplin's
Scottsville, US
01.2018 - 01.2020
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Answered phones promptly to record and confirm reservations.
- Monitored dining area to assess server capacity and estimate wait times.
- Greeted incoming guests to escort to assigned dining area and present menus.
Education
High School -
Allen County Scottsville HS
Scottsville, KY01.2017
Skills
- Progress documentation
- Commitment to quality and service
- Highly organized
- Time management
- Patient care
- Flexible
- Communications
- Cross-functional team management
- Safety procedures
- Staff training and development
- Work prioritization
Affiliations
I’m a committed and dedicated worker.
I’m not lazy, and i want to learn and be efficient in everything i do.
Timeline
Manager
Sonic Drive-In
06.2022 - Current
Home Caregiver
Timesavers Caregiving & Concierge
09.2021 - 01.2023
Hostess
Earl G Dumplin's
01.2018 - 01.2020
High School -
Allen County Scottsville HS