Summary
Overview
Work History
Education
Skills
Languages
Timeline
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RUBY MORENO

Brownsville,TX

Summary

Dynamic Accounts Payable Clerk with a proven track record at Amfels, excelling in invoice processing and vendor management. Enhanced cash flow through strategic payment scheduling and improved vendor relationships. Known for professionalism and ethics, consistently delivering accurate financial records while fostering collaboration across departments to resolve discrepancies effectively.

Overview

20
20
years of professional experience

Work History

Accounts Payable Clerk

Amfels
07.2023 - 07.2025
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Maintained good working relationships with vendors and resolved disputes.
  • Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
  • Improved vendor relationships through diligent communication and prompt issue resolution.
  • Reduced late payment penalties by closely monitoring due dates and managing timely payments.
  • Streamlined invoice processing by implementing efficient filing and tracking systems.
  • Maintained high level of data integrity by consistently updating vendor information in the system accurately.
  • Maintained accurate financial records by regularly reconciling accounts payable transactions.
  • Reviewed employee expense reports against company policies, safeguarding corporate funds from misuse.
  • Evaluated financial records to detect errors and discrepancies.
  • Increased accuracy in expense reporting by thoroughly reviewing submitted claims and verifying supporting documentation.
  • Accelerated invoice approval times, implemented electronic invoice submission and approval processes.
  • Optimized cash flow management with strategic scheduling of payments to vendors.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Entered figures using 10-key calculator to compute data quickly.

Sales Retention Specialist

Spectrum
09.2022 - 05.2023
  • Provided comprehensive training sessions for new team members on effective sales retention strategies and techniques.
  • Analyzed data trends to identify areas of improvement in customer service, resulting in increased client satisfaction scores across the board.
  • Conducted thorough market research to identify new opportunities for growth within existing accounts.
  • Enhanced team productivity by regularly sharing best practices, tips, and techniques for successful client interactions.
  • Identified common pain points among dissatisfied customers and worked closely with product development teams to implement appropriate solutions.
  • Established lasting connections with key decision-makers in target accounts, ultimately securing long-term contracts.
  • Increased customer retention by effectively addressing concerns and providing tailored solutions.

Auto Sales Representative

CANO'S AUTO SALES
09.2009 - 05.2021
  • Exceeded monthly sales quotas consistently through effective prospecting and lead follow-up strategies.
  • Streamlined the sales process for increased efficiency and better time management.
  • Stayed up-to-date on industry trends and product knowledge, becoming a trusted resource for customers.
  • Coordinated test drives efficiently while adhering to safety protocols for optimal customer experiences.
  • Collaborated with finance department to secure optimal financing options for customers.
  • Collaborated with the service department to address any post-sale issues or inquiries from customers.
  • Enhanced dealership reputation by delivering exceptional customer service experiences.
  • Answered telephone and email inquiries from potential customers.
  • Responded to customer enquiries via telephone and emai
  • Performed cash, card, and check transactions to complete customer purchases.
  • Managed efficient cash register operations.

Customer Service Representative

Convergys
05.2005 - 02.2009
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Education

PORTER HIGH SCHOOL
Brownsville, TX

Skills

  • Data entry
  • Accounts payable
  • Invoice processing
  • Vendor invoice processing
  • Statement review
  • Bill payment
  • Accounts payable software
  • Professionalism and ethics
  • Payment scheduling
  • Payment verification
  • Year-end reporting
  • Wire transfers
  • Expense reporting
  • Finance
  • Tax compliance
  • Vendor account monitoring
  • Petty cash disbursement
  • Entry verification
  • Data inputting
  • Payment processing

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Accounts Payable Clerk

Amfels
07.2023 - 07.2025

Sales Retention Specialist

Spectrum
09.2022 - 05.2023

Auto Sales Representative

CANO'S AUTO SALES
09.2009 - 05.2021

Customer Service Representative

Convergys
05.2005 - 02.2009

PORTER HIGH SCHOOL

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RUBY MORENO