Ruby Mota

Beef Shack

04.2020 - 07.2025

Processed customer transactions efficiently, ensuring accuracy and speed at point-of-sale.
Managed cash register operations, balancing drawers at end of shifts to maintain financial integrity.
Assisted customers with inquiries, providing knowledgeable support on menu items and promotions.
Collaborated with team members to enhance customer service experience during busy periods.
Maintained cleanliness and organization of work area, following health and safety guidelines consistently.
Handled customer complaints professionally, resolving issues to ensure satisfaction and loyalty.
Trained new employees on checkout procedures and company policies for seamless integration into team.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Prepared and cooked menu items according to recipes and portion standards.
Prepared meals efficiently under time constraints for timely service during peak hours.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.