RUBY MURRAY
Summary
Registered nurse with 8+ years of experience in high-pressure clinical environments, specializing in patient care. Proven ability to deliver compassionate, patient-centered care while fostering collaboration and implementing innovative solutions. Strong team player with deep knowledge of healthcare dynamics and a commitment for continuous improvement.
Overview
9
9
years of professional experience
Work History
Registered Nurse, Labor and Delivery
Allegheny Health Network
Pittsburgh, Pennsylvania
08.2025 - Current
- Provided direct care for labor and delivery patients, including antepartum, intrapartum, and postpartum support.
- Monitored vital signs of mothers and infants during labor and delivery processes.
- Utilized electronic fetal monitors to track fetal heart rate patterns throughout labor.
- Offered emotional and physical support to birthing mothers, enhancing overall experience.
- Coordinated with nurses, physicians, and healthcare staff to optimize labor and delivery operations.
- Collaborated with interdisciplinary teams to create effective patient care plans.
- Facilitated discussions between patients and families to clarify options and improve decision-making.
- Educated patients on prenatal care, labor processes, breastfeeding, nutrition, postpartum care, and contraception.
SENIOR PATIENT CARE TECHNICIAN (MWH-L&D)
UPMC
Pittsburgh, Pennsylvania
09.2019 - 07.2025
- Tracked vital signs and promptly informed nursing staff of changes.
- Monitored, updated, and documented medical records to ensure accurate patient care.
- Provided compassionate care while assisting with procedures and facilitating patient transfers.
- Assisted nurses with essential tasks, streamlining workflow and improving efficiency.
- Managed administrative tasks, including phone communications and physician report handling.
- Utilized Cerner for precise financial billing, enhancing departmental productivity.
SCHEDULING COORDINATOR (CHP-HEART INSTITUTE)
UPMC
04.2021 - 12.2022
- Coordinated preparation of correspondence for private patients, research patients, and referring physicians to ensure timely communication.
- Prepared and submitted documents to finance for insurance approval on scheduling, ensuring accuracy of demographics and insurance information.
- Managed comprehensive appointment calendars using advanced software tools like Excel, Outlook, and scheduling-specific platforms to streamline scheduling processes.
UPMC HEALTH PLAN SERVICE REPRESENTATIVE
UPMC Health Plan
05.2017 - 09.2019
- Provided guidance, interpretation, and education on eligibility, benefit plans, and claim status.
- Researched and resolved customer complaints promptly, contributing to positive member experiences.
- Addressed concerns and provided accurate information to enhance customer satisfaction and foster trust.
Education
Associate of Science - Nursing
UPMC Shadyside School of Nursing
Pittsburgh, PA 01.2023 -
Skills
- BLS and NRP Certified
- Phlebotomy
- Medication administration
- Specimen Collection
- Vital signs monitoring
- Medical Terminology
- EHR management
- Medical Records
- Infection Control
- HIPAA Compliance
- Effective Problem Solving
- Administrative Skills
- Strong Communication
Timeline
Registered Nurse, Labor and Delivery
Allegheny Health Network
08.2025 - Current
Associate of Science - Nursing
UPMC Shadyside School of Nursing
01.2023 -
SCHEDULING COORDINATOR (CHP-HEART INSTITUTE)
UPMC
04.2021 - 12.2022
SENIOR PATIENT CARE TECHNICIAN (MWH-L&D)
UPMC
09.2019 - 07.2025
UPMC HEALTH PLAN SERVICE REPRESENTATIVE
UPMC Health Plan
05.2017 - 09.2019