Summary
Overview
Work History
Education
Skills
Timeline
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Ruby Patton

Gaithersburg,MD

Summary

Skilled multitasker with a superior work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.

Overview

5
5
years of professional experience

Work History

UMD Performing Arts Center Ticket Office Seller/Usher

Guest Experience
08.2023 - Current
  • Kept detailed records of daily activities through online customer database.
  • Ensured proper access control at events by verifying tickets upon entry, and maintaining event security protocols.
  • Enhanced customer satisfaction by providing efficient and accurate ticketing services.
  • Processed refunds and exchanges by company policy.
  • Maintained professional and courteous demeanor at all times, contributing to positive image of venue and its events.
  • Scanned patrons' tickets, reported invalid tickets to supervisor, and assisted patrons in assigned seats.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Monitored entrance and exit of venue to guarantee safety of guests.
  • Contributed to positive team dynamics, working closely with coworkers to create welcoming atmosphere for guests.

Babysitter

Personal Employer
01.2019 - Current
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs.
  • Manage 1-3 kids per shift
  • Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
  • Assisted in developing self-confidence with age-appropriate responsibilities and chores.
  • Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.

Barista

Safeway
09.2020 - 11.2022
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
  • Packaged bagels, muffins, and other food items for customer purchase.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Contributed to positive team environment through effective communication and collaboration with colleagues.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands

Education

High School Diploma -

Damascus High School
Damascus, MD
05.2023

Skills

  • Sociable
  • Leadership
  • Organizational Skills
  • Public Speaking
  • Dependable and Responsible
  • Verbal and written communication
  • First Aid/CPR
  • Willingness to learn
  • Adaptable
  • Good time management
  • Collaborative
  • Active Listening
  • Customer service
  • MS Excel
  • MS Powerpoint

Timeline

UMD Performing Arts Center Ticket Office Seller/Usher

Guest Experience
08.2023 - Current

Barista

Safeway
09.2020 - 11.2022

Babysitter

Personal Employer
01.2019 - Current

High School Diploma -

Damascus High School

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Ruby Patton