Ruby Phipps
Little Sioux,Iowa
Summary
Adept at handling common restaurant tasks such as serving, sweeping, garbage removal and order preparation with little supervision. Strong team player with good multitasking, organizational and conflict resolution skills.
Overview
3
3
years of professional experience
Work History
Counter Server
Mark Kwikkel
05.2021 - Current
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to maintain cleanliness and organization of the dining area.
- Managed cash register transactions, maintaining accuracy and security at all times.
- Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
- Provided personalized recommendations to help guests make informed dining decisions based on their preferences or dietary restrictions.
- Coordinated seamless transitions between shifts, ensuring uninterrupted service throughout operating hours.
- Accommodated special requests from customers, fostering an inclusive dining experience for all patrons.
- Maximized revenue by upselling menu items and promoting daily specials to customers.
- Trained new employees on procedures, ensuring consistency in service quality across the team.
Education
Associate of Applied Science - Human Services
Iowa Western Community College
Council Bluffs, IA05.2025
High School Diploma -
Whiting Senior High School
Whiting, IA05.2023
Skills
- Sales Expertise
- POS System Operation
- Food Preparation
- Food Safety Knowledge
- Product Presentation
- Resourceful
- Cash Handling
- Product Knowledge
- Effective Communication
- Menu Memorization
- Excellent Work Ethic
- Cleaning and Sanitization
Affiliations
- Painting
- Saxophone
- Interior Design
- Traveling
- Fishing
Timeline
Counter Server
Mark Kwikkel
05.2021 - Current
Associate of Applied Science - Human Services
Iowa Western Community College
High School Diploma -
Whiting Senior High School
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